National Telecommunications Commission

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Lost Vivo 1906 phone

Requested from NTC by M. Ramos at 05:19 AM on May 04, 2021.
Purpose: Please track my father's lost phone (lost on May 3) and return. Thank you.
Date of Coverage: 05/02/2021 - 05/03/2021
Tracking no: #NTC-165981237764

Mary Antonette 05:19 AM, May 04, 2021

Hi! My father's (Rodolfo Ramos) phone got lost at Villamor Air Base (Brgy 183), Pasay City. IMEI is 867310049634459. Phone numbers are 09162695793 (Globe) and 09983854156 (Smart). As of the moment, we tried calling it, it can't be reached. Please call us at our landline (02) 88538782 if you have updates. Or email me- maryantonette_ramos@yahoo.com. Thanks.

Divina 08:50 AM, May 04, 2021

May 4, 2021

Dear Mary Antonette,

Thank you for your request dated May 04, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Lost Vivo 1906 phone.

We received your request on May 04, 2021 and will respond on or before May 25, 2021 05:19:28 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEE5UQy0xNjU5ODEyMzc3NjQM, for request with ticket number #NTC-165981237764.

Thank you.

Respectfully,

Divina Daquioag
FOI Officer

Deputy Commissioner Edgardo 05:49 PM, May 04, 2021

May 4, 2021

Dear Mary Antonette Ramos,

Greetings!

Thank you for your request dated May 04, 2021 05:19:28 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Lost Vivo 1906 phone.

Response to Request

Please be informed that the NTC has no capability to locate lost phone. In reference to the above request, may we refer you to file a request for the Blocking of Lost/Stolen Mobile Phone/Unit. You may file it at Consumer Welfare and Protection Division (CWPD) at National Telecommunications Commission BIR Road East Triangle Diliman Quezon City . Our office is available from Monday-Friday 8:00AM - 5:00 PM or call at 8-9213251 & 8-9267722 for further information or email at consumer@ntc.gov.ph . 

The following are the requirements:

1. Duly accomplished and notarized AFFIDAVIT OF
OWNERSHIP AND LOSS WITH UNDERTAKING [Form No. NTC
1-24]
Note: The Affidavit of Loss must indicate the IMEI of the
mobile phone and/or the SIM to be blocked.


2. Proof of Ownership, ANY of the following:
    2.1 Copy of Official Receipt of the mobile phone
    2.2 Box of the mobile phone with International Mobile Equipment 
           Identity (IMEI)
    
3. Copy of valid Identification
    3.1 Any government-issued ID or Passport
    3.2 For students, school ID
    3.3 For cases when ID is not available, Birth Certificate OR NBI 
          Clearance

Supporting Documents for Representative(s)
1. Authorization letter duly signed by the applicant and valid ID of the authorized representative.

Your right to request a review:

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

GAMALIEL A. CORDOBA
Commissioner
commissioner@ntc.gov.ph
National Telecommunications Commission
BIR Road East Triangle Diliman Quezon City

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Deputy Commissioner Edgardo Cabarios
FOI Decision Maker

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