Bureau of Customs

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The delay of my parcel

Requested from BOC by R. Tangaag at 08:53 AM on Oct 01, 2020.
Purpose: For my parcel
Date of Coverage: 09/01/2020 - 10/01/2020
Tracking no: #BOC-810729068937

Reizel Jam 08:53 AM, Oct 01, 2020

Hi! I would like to request your fastest action regarding on my parcel because it took 1 month and still I didn't recieve the parcel. I need it right now for my studies! Pls, I need an immediate action regarding on my request thank you.
October 2, 2020

Dear Reizel Jam,


Thank you for your request dated Oct 01, 2020 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for The delay of my parcel.

Response to your request

May we recommend coordinating with the concerned courier for the updates of your package. Please be informed that the handling and delivery of packages is your courier's sole responsibility.

For further assistance you may review the FAQ section of the eFOI site: https://foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commissioner Rey Leonardo B. Guerrero. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

FOI Receiving Officer
FOI Officer

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