Civil Aeronautics Board

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    Date: 2020-01-09 10:57:02.661025

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    Date: 2020-01-09 13:36:56.745621

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    Date: 2020-01-22 15:03:27.246081

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Passenger Complaints on Airlines' No Show Policy (Per Airline, Per Year, Number Resolved with Refund

Requested from CAB by O. Reyes at 10:57 AM on Jan 09, 2020.
Purpose: Position Paper
Date of Coverage: 01/01/2014 - 12/31/2019
Tracking no: #CAB-646034419876

Reyes 10:57 AM, Jan 09, 2020

Hi! I would like to request for the following information:

1. Number of Passenger Complaints on PAL' No Show Policy (Number Per Year, Number of Cases Resolved with Refund)
1. Number of Passenger Complaints on other airlines' No Show Policy (Number Per Year Per Airline, Number of Cases Resolved with Refund)

Nacubuan 01:36 PM, Jan 09, 2020

Jan 09, 2020

Dear Odette Reyes,

Thank you for your request dated Jan 09, 2020 10:57:02 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Passenger Complaints on Airlines' No Show Policy (Per Airline, Per Year, Number Resolved with Refund.

We received your request on Jan 09, 2020 10:57:02 AM and will respond on or before Jan 30, 2020 10:57:02 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://dilgjmcnewlink20190128-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEENBQi02NDYwMzQ0MTk4NzYM, for request with ticket number #CAB-646034419876.

Thank you.

Respectfully,

Extyn Nacubuan
FOI Officer

ARCILLA 03:03 PM, Jan 22, 2020

Good day,

Please see attached file for copy of requested data. Thanks. 

CARMELO L. ARCILLA
Civil Aeronautics Board
Old MIA Road, Pasay City Philippines 1300
Tel. No.: 851-3028, 851-7268, 853-7259 loc 110/111
Website: www.cab.gov.ph

Attachments:
 DX-2500N_20200116_104845.pdf

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