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Date: 2021-01-06 01:11:40.335513
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Date: 2021-01-06 18:00:26.462184
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Requested from CIC by M. SEMBRANO at 01:11 AM on
Jan 06, 2021.
Purpose: please can ask support and assistance agains metro bank master creadit card issuer
Date of Coverage: 11/13/2020 - 01/05/2021
Tracking no: #CIC-865446566119
January 6, 2021 Dear MICHAEL ANDREW, Greetings! Thank you for your request dated Jan 06, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. While our aim is to provide information whenever possible, your request for support and assistance against Metro Bank Master Credit Card issuer may not be addressed by this agency. However, you may wish to contact the Bangko Sentral ng Pilipinas (BSP) as Metrobank is under its supervision. You may therefore raise your concern to the BSP by sending an email to bspmail@bsp.gov.ph. Email senders are encouraged to provide their full contact details (name, office/school/affiliation, telephone nos.). Meanwhile, you may also contact the management of the concerned bank to raise your concern. For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help. Thank you. Respectfully, CIC FOI Officer
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