Department of Finance

Reyes 01:30 PM, Feb 17, 2023

February 17, 2023

Dear Melven L,

Greetings!

Thank you for your request dated Feb 16, 2023 06:07:25 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Request for BSP complaint desk information.

Response to Request

Your FOI request is approved. You may contact the Bangko Sentral ng Pilipinas at telephone number: 8811-1277 or email them at: bspmail@bsp.gov.ph.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Undersecretary Maria Edita Z. Tan through her email: meztan@dof.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Your opinion matters to us.  Kindly share your FOI experience with us by accomplishing below feedback form:

https://forms.gle/f4REge63e3qPgmFw9

This is to make sure that we are meeting your needs and expectations which in return, will continually improve our services.  All responses will remain confidential and anonymous.  

Thank you once again for your time.



Respectfully,

Rhodora Reyes
FOI Receiving Officer