Department of Health

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    You have submitted an FOI request

    Date: 2022-06-30 18:09:46.598389


    Your request is already in review

    Date: 2022-07-04 07:53:12.925378


    Your request was successful

    Date: 2022-07-04 08:26:44.097764

  • 4


    How was your request?

Updated Vaxcert

Requested from DOH by X. Mercado at 06:09 PM on Jun 30, 2022.
Purpose: Request for updated vaccine certificate
Date of Coverage: 05/12/2021 - 03/05/2022
Tracking no: #DOH-557587314794

Mercado 06:09 PM, Jun 30, 2022

Hi, I would like to request for my vaccine records to be updated. 
Xavier Roman Mercado
1st dose: May 4, 2021 - Pasay City
2nd Dose: July 26, 2021 - Pasay City
Booster shot: April 5, 2022 - Las pinas city

it shoes in VaxCertPH site that I do not have records.

I need the Vaccination record for my travel abroad. I hope this can be expedited.

My email address is:

Receiving Officer 07:53 AM, Jul 04, 2022

July 4, 2022

Dear Xavier,

Thank you for your request dated Jun 30, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Updated Vaxcert.

We received your request on Jun 30, 2022 and will respond on or before Jul 21, 2022 06:09:46 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at, for request with ticket number #DOH-557587314794.

Thank you.


FOI Receiving Officer
FOI Officer

Maker 08:26 AM, Jul 04, 2022

July 4, 2022

Dear Xavier Mercado,


Thank you for your request dated Jun 30, 2022 06:09:46 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Updated Vaxcert.

Response to Request

Your FOI request is approved. 

Please be informed that the encoding of
vaccination records is done by the concerned
vaccination center. If your vaccination record is
unavailable, the record may not have been
uploaded yet in the Vaccination Information
Management System (VIMS) by the vaccination
For further assistance, you may call the Vax Cert
Customer service Hotline. Here are the contact
Tel. No.: (02) 8876-1488
Email Address:
Kindly coordinate also with the LGU where you
received your vaccination and request for
assistance to generate your vaccination
certificate. Thank you.

Your right to request a review

If you are unhappy with this response to your FOI request, you may 
ask us to carry out an internal review of the response by writing 
to Undersecretary Lilibeth C. David, Chair of Data Governance 
Oversight Committee/ DOH Central Appeals and Review Committee, at Your review request should explain why you are 
dissatisfied with this response, and should be made within 15 
calendar days from the date when you received this letter. We will 
complete the review and tell you the result within 30 calendar days 
from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.


FOI Decision Maker
FOI Receiving Officer

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