Department of Health

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    You have submitted an FOI request

    Date: 2022-09-23 19:21:03.088073


    Your request is already in review

    Date: 2022-09-24 11:22:02.329916


    Your request was successful

    Date: 2022-09-27 07:43:52.323281

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    How was your request?

Reference id

Requested from DOH by E. Castillo at 07:21 PM on Sep 23, 2022.
Purpose: for vaxcert login
Date of Coverage: 09/23/2022 - 09/23/2022
Tracking no: #DOH-589305346033

Castillo 07:21 PM, Sep 23, 2022

hi i would like to get my reference id for my vaxcert..Emelyn tarras castillo

Receiving Officer 11:22 AM, Sep 24, 2022

September 24, 2022

Dear Emelyn,

Thank you for your request dated Sep 23, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Reference id.

We received your request on Sep 23, 2022 and will respond on or before Oct 14, 2022 07:21:03 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at, for request with ticket number #DOH-589305346033.

Thank you.


FOI Receiving Officer
FOI Officer

Maker 07:43 AM, Sep 27, 2022

September 27, 2022

Dear Emelyn Castillo,


Thank you for your request dated Sep 23, 2022 07:21:03 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Reference id.

Response to Request

Your FOI request is approved. 

Please be informed that the encoding of
vaccination records is done by the concerned
vaccination center. If your vaccination record is
unavailable, the record may not have been
uploaded yet in the Vaccination Information
Management System (VIMS) by the vaccination
For further assistance, you may call the Vax Cert
Customer service Hotline. Here are the contact
Tel. No.: (02) 8876-1488
Email Address:
Kindly coordinate also with the LGU where you
received your vaccination and request for
assistance to generate your vaccination
certificate. Thank you.

For further assistance, you may review the FAQ
section of the eFOI site:

Your right to request a review

If you are unhappy with this response to your FOI
request, you may ask us to carry out an internal
review of the response by writing to the Central
Appeals and Review Committee, at Your review request should
explain why you are dissatisfied with this
response, and should be made within 15 calendar
days from the date when you received this letter.
We will complete the review and tell you the
result within 30 calendar days from the date
when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.


FOI Decision Maker
FOI Receiving Officer

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