Department of Health

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    You have submitted an FOI request

    Date: 2022-09-29 05:43:24.741790


    Your request is already in review

    Date: 2022-09-29 07:11:31.858383


    Your request was successful

    Date: 2022-09-29 07:58:03.465662

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Vaccine certificate request

Requested from DOH by M. Piando at 05:43 AM on Sep 29, 2022.
Purpose: I will be traveling by January 2023
Date of Coverage: 09/29/2022 - 09/29/2022
Tracking no: #DOH-614737091473

Piando 05:43 AM, Sep 29, 2022

September 29,2022

Hi, I would like to request my  vaccination certificate I do  vaccinated last my first dose September 6 2021 Sept 27,2021 and my 1st Booster it was June 6,2022 in Cainta One Arena 
I already check and try to request in vax cert website but they says my record not found my I know why they not show up my record on their website? Pls I really need my vaccine certificate for my travel I hope someone can help me here or assist me for my vac cert

I will be traveling to Australia on January, 13,2023

Thank you.
Mary Rose Piando

Receiving Officer 07:11 AM, Sep 29, 2022

September 29, 2022

Dear Mary Rose,

Thank you for your request dated Sep 29, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Vaccine certificate request.

We received your request on Sep 29, 2022 and will respond on or before Oct 20, 2022 05:43:24 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at, for request with ticket number #DOH-614737091473.

Thank you.


FOI Receiving Officer
FOI Officer

Maker 07:58 AM, Sep 29, 2022

September 29, 2022

Dear Mary Rose Piando,


Thank you for your request dated Sep 29, 2022 05:43:24 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Vaccine certificate request.

Response to Request

Your FOI request is approved. 

Please be informed that the encoding of
vaccination records is done by the concerned
vaccination center. If your vaccination record is
unavailable, the record may not have been
uploaded yet in the Vaccination Information
Management System (VIMS) by the vaccination
For further assistance, you may call the Vax Cert
Customer service Hotline. Here are the contact
Tel. No.: (02) 8876-1488
Email Address:
Kindly coordinate also with the LGU where you
received your vaccination and request for
assistance to generate your vaccination
certificate. Thank you.

For further assistance, you may review the FAQ
section of the eFOI site:

Your right to request a review

If you are unhappy with this response to your FOI
request, you may ask us to carry out an internal
review of the response by writing to the Central
Appeals and Review Committee, at Your review request should
explain why you are dissatisfied with this
response, and should be made within 15 calendar
days from the date when you received this letter.
We will complete the review and tell you the
result within 30 calendar days from the date
when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.


FOI Decision Maker
FOI Receiving Officer

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