Department of Health

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    You have submitted an FOI request

    Date: 2022-06-19 06:12:47.312483


    Your request is already in review


    Your request was successful

    Date: 2022-06-20 09:34:14.844999

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COVID VACCINE Additional Shot(Booster)

Requested from DOH by C. Valdez at 06:12 AM on Jun 19, 2022.
Purpose: Travel Purpose(First timer Ofw going to Qatar)
Date of Coverage: 11/25/2021 - 03/01/2022
Tracking no: #DOH-658350817562

Valdez 06:12 AM, Jun 19, 2022

Hi! I would like to follow up my vax cert and a copy also.

To whom it may concern: 

This is to bring to your attention that I have been trying to access my vaccine certificate numerous times.

However, your system always declines it and always tells me that there is no vaccination record found to my addition shot and it's been 3 months since I took the 3rd dose. Thank you so much.

I am really hoping you can help me. Urgently needed in the Agency thank you

Receiving Officer 09:34 AM, Jun 20, 2022

June 20, 2022

Dear Cristina Valdez,


Thank you for your request dated Jun 19, 2022 06:12:47 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for COVID  VACCINE Additional Shot(Booster).

Response to Request

Your FOI request is approved. 

Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.

For further assistance, you may call the Vax Cert Customer service Hotline. Here are the contact details: 
Tel. No.: (02) 8876-1488 
Email Address:

Kindly coordinate also with the LGU where you received your vaccination and request for assistance to update your vaccination certificate. Thank you.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Undersecretary Lilibeth C. David, Chair of Data Governance Oversight Committee/ DOH Central Appeals and Review Committee, at Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.


FOI Receiving Officer
FOI Receiving Officer

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