Department of Health

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    Date: 2022-06-30 15:53:31.914010

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    Date: 2022-06-30 15:57:48.263775

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    Date: 2022-07-01 09:41:43.339663

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VAXCERT NO VACCINATION RECORD FOUND

Requested from DOH by J. Busbus at 03:53 PM on Jun 30, 2022.
Purpose: UPDATE ABOUT NO RECORD FOUND IN VAXCERT
Date of Coverage: 08/03/2021 - 10/27/2021
Tracking no: #DOH-815023957981

Busbus 03:53 PM, Jun 30, 2022

Hi, I would like to have an update about no record found in my vaxcert. My 1st and 2nd dose is missing and I already uploaded the necessary files needed and yet 2 weeks has passed and I didnt receive any emails. How will I get my vaxcert since I have an internation flight this July 4, 2022. Thank you. 


LAST NAME: BUSBUS
FIRST NAME: JETHRO BENEDICT
MIDDLE NAME: PITONG

1ST DOSE: AUG 3, 2021
2ND DOSE: OCT 27, 2021
PLACE OF VACCINATION: BACOLOD CITY NEG OCC 6100
VACCINE BRAND: ASTRAZENECA

Receiving Officer 03:57 PM, Jun 30, 2022

June 30, 2022

Dear Jethro Benedict,

Thank you for your request dated Jun 30, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for VAXCERT NO VACCINATION RECORD FOUND.

We received your request on Jun 30, 2022 and will respond on or before Jul 21, 2022 03:53:31 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://realinagencies11072018-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC04MTUwMjM5NTc5ODEM, for request with ticket number #DOH-815023957981.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Maker 09:41 AM, Jul 01, 2022

July 1, 2022

Dear Jethro Benedict Busbus,

Greetings!

Thank you for your request dated Jun 30, 2022 03:53:31 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for VAXCERT NO VACCINATION RECORD FOUND.

Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.

For further assistance, you may call the Vax Cert Customer service Hotline. Here are the contact details: 
Tel. No.: (02) 8876-1488 
Email Address: vaxcertsupport@doh.gov.ph

Kindly coordinate also with the LGU where you received your vaccination and request for assistance to generate your vaccination certificate. Thank you.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Undersecretary Lilibeth C. David, Chair of Data Governance Oversight Committee/ DOH Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

Also, kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Decision Maker
FOI Receiving Officer

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