Department of Health

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    You have submitted an FOI request

    Date: 2022-06-28 15:21:13.194981


    Your request is already in review

    Date: 2022-06-28 16:27:50.477018


    Your request was successful

    Date: 2022-06-28 16:43:43.638544

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Vaccine Certificate

Requested from DOH by M. Sumulat at 03:21 PM on Jun 28, 2022.
Purpose: For Travel Abroad (OFW)
Date of Coverage: 11/18/2021 - 12/17/2021
Tracking no: #DOH-837218287770

Sumulat 03:21 PM, Jun 28, 2022

To whom it may concern: 

This is to bring to your attention that I have been trying to access my vaccine certificate numerous times since last week, June 20 2022

However, your system always tells me that there is no second dose vaccination record found(06/28/2022). I have already submitted a copy of my vaccination card and my id to your system.

I am really hoping you can help me.

Receiving Officer 04:27 PM, Jun 28, 2022

June 28, 2022

Dear Marry Ann,

Thank you for your request dated Jun 28, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Vaccine Certificate.

We received your request on Jun 28, 2022 and will respond on or before Jul 19, 2022 03:21:13 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at, for request with ticket number #DOH-837218287770.

Thank you.


FOI Receiving Officer
FOI Officer

Maker 04:43 PM, Jun 28, 2022

June 28, 2022

Dear Marry Ann Sumulat,


Thank you for your request dated Jun 28, 2022 03:21:13 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Vaccine Certificate.

Response to Request

Your FOI request is approved.
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.

For further assistance, you may call the Vax Cert Customer service Hotline. Here are the contact details: 
Tel. No.: (02) 8876-1488 
Email Address:

Kindly coordinate also with the LGU where you received your vaccination and request for assistance to generate your vaccination certificate. Thank you.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Undersecretary Lilibeth C. David, Chair of Data Governance Oversight Committee/ DOH Central Appeals and Review Committee, at Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

Also, kindly accomplish the FOI request feedback form at the link:
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.


FOI Decision Maker
FOI Receiving Officer

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