Department of Health

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    You have submitted an FOI request

    Date: 2023-01-28 12:30:42.175479


    Your request is already in review

    Date: 2023-01-29 22:38:27.133927


    Your request was successful

    Date: 2023-01-29 23:16:39.429156

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Update of Vaccine Certificate

Requested from DOH by C. Lim at 12:30 PM on Jan 28, 2023.
Purpose: for travel purposes
Date of Coverage: 01/16/2023 - 01/28/2023
Tracking no: #DOH-844537201626

Lim 12:30 PM, Jan 28, 2023

Hi would like to know if there are updates on my requested vax cert updated doses as my request via vaxcertph is already been 2 weeks and yet there were no movement as to the process of updating the said certificate. we kindly hope for our vax cert to be update in order for us to use to for travel purposes. 

reference id number: 1847665 - Lim, Charlton Edric A.
reference id number: 1847673- Briones, Reggae Ines Maria B.

thank you in advance

Receiving Officer 10:38 PM, Jan 29, 2023

January 29, 2023

Dear Charlton Edric,

Thank you for your request dated Jan 28, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Update of Vaccine Certificate.

We received your request on Jan 28, 2023 and will respond on or before Feb 17, 2023 12:30:42 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at, for request with ticket number #DOH-844537201626.

Thank you.


FOI Receiving Officer
FOI Officer

Maker 11:16 PM, Jan 29, 2023

January 29, 2023

Dear Charlton Edric Lim,


Thank you for your request dated Jan 28, 2023 12:30:42 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Update of Vaccine Certificate.

Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, either the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.
If you want, you may kindly coordinate with the LGU where you received your vaccination and request for assistance to generate your vaccination certificate. 
In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.
For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and You may also review the FAQ section of the eFOI site:
Kindly accomplish the FOI request feedback form at the link:

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.


FOI Decision Maker
FOI Receiving Officer


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