Department of Health

Receiving Officer 02:52 PM, Jun 01, 2023

June 1, 2023

Dear MarryJoy Mendoza,

Greetings!

Thank you for your request dated Jun 01, 2023 11:07:16 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for vaccine certificate.

Response to Request

Your FOI request is approved. 

Please be informed of the following options on how to avail of acceptable proof of COVID-19 vaccination in the meantime while VaxCertPh is currently experiencing Technical Issues:

1.	Check if your VaxCertPH is available at https://vaxcert.doh.gov.ph. If you can generate your VaxCertPH with no errors or missing information, you may use this certificate as proof of COVID-19 vaccination. 

2.	You may use your LGU vaccination card or International Vaccine Certificate (ICV). Kindly refer to the attached DOH Memorandum Circular No. 2022-0051 as your reference.

Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm

For further assistance, you may review the FAQ
section of the eFOI site: https://foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI
request, you may ask us to carry out an internal
review of the response by writing to the Central
Appeals and Review Committee, at
foi@doh.gov.ph. Your review request should
explain why you are dissatisfied with this
response, and should be made within 15 calendar
days from the date when you received this letter.
We will complete the review and tell you the
result within 30 calendar days from the date
when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer

Attachments:
 mc2022-0051.pdf

Receiving Officer 03:02 PM, Jun 01, 2023

June 1, 2023

Dear MarryJoy Mendoza,

Greetings!

Thank you for your request dated Jun 01, 2023 11:07:16 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for vaccine certificate.

Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, either the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.
If you want, you may kindly coordinate with the LGU where you received your vaccination and request for assistance to generate your vaccination certificate. 
In the meantime that we are experiencing Technical Issues on our VaxCertPH portal, kindly refer to the attached DOH Memorandum Circular for other options.
For further assistance, you may call the Vax Cert Customer service at (02) 8876-1488 and vaxcertsupport@doh.gov.ph. You may also review the FAQ section of the eFOI site: https://foi.gov.ph/help.
Kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer
FOI Receiving Officer

Attachments:
 vaxcert mc2022-0051.pdf