Department of Health

Browse over 13664 requests from this government agency

Go Back

    You have submitted an FOI request

    Date: 2022-09-28 20:49:21.469758


    Your request is already in review

    Date: 2022-09-29 07:09:30.841359


    Your request was successful

    Date: 2022-09-29 07:44:24.879417

  • 4


    How was your request?

Update VaxCert

Requested from DOH by P. Recla at 08:49 PM on Sep 28, 2022.
Purpose: VaxCert Record
Date of Coverage: 02/01/2022 - 09/28/2022
Tracking no: #DOH-881285599820

Recla 08:49 PM, Sep 28, 2022

Hi, I would like to follow up on our request for an update on our Vaccine Record for me and my wife, Since it is already 7 months now and it wasn't updated.

Reference ID: 965366
Name: Prince Dondy V. Recla

Reference ID: 965353
Name: Jocelyn N. Recla

Receiving Officer 07:09 AM, Sep 29, 2022

September 29, 2022

Dear Prince Dondy,

Thank you for your request dated Sep 28, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Update VaxCert.

We received your request on Sep 28, 2022 and will respond on or before Oct 19, 2022 08:49:21 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at, for request with ticket number #DOH-881285599820.

Thank you.


FOI Receiving Officer
FOI Officer

Maker 07:44 AM, Sep 29, 2022

September 29, 2022

Dear Prince Dondy Recla,


Thank you for your request dated Sep 28, 2022 08:49:21 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Update VaxCert.

Response to Request

Your FOI request is approved. 

Please be informed that the encoding of
vaccination records is done by the concerned
vaccination center. If your vaccination record is
unavailable, the record may not have been
uploaded yet in the Vaccination Information
Management System (VIMS) by the vaccination
For further assistance, you may call the Vax Cert
Customer service Hotline. Here are the contact
Tel. No.: (02) 8876-1488
Email Address:
Kindly coordinate also with the LGU where you
received your vaccination and request for
assistance to generate your vaccination
certificate. Thank you.

For further assistance, you may review the FAQ
section of the eFOI site:

Your right to request a review

If you are unhappy with this response to your FOI
request, you may ask us to carry out an internal
review of the response by writing to the Central
Appeals and Review Committee, at Your review request should
explain why you are dissatisfied with this
response, and should be made within 15 calendar
days from the date when you received this letter.
We will complete the review and tell you the
result within 30 calendar days from the date
when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.


FOI Decision Maker
FOI Receiving Officer

Is this request offensive?

Requests for personal information and vexatious requests are not considered valid requests for Official Information.

If you believe this request is not suitable, you can report it for attention by the site administrators.