Department of Health

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    You have submitted an FOI request

    Date: 2022-06-18 18:02:56.090041


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    Your request was successful

    Date: 2022-06-20 09:31:13.614347

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Request for my vaccination certificate

Requested from DOH by R. Cortez at 06:02 PM on Jun 18, 2022.
Purpose: Documents needed for working abroad
Date of Coverage: 05/07/2022 - 06/18/2022
Tracking no: #DOH-998873002934

Cortez 06:02 PM, Jun 18, 2022

Hi! I would like to follow up my Vax Cert Request with: 

1. Referrence ID: 3558314

To whom it may concern: 

This is to bring to your attention that I have been trying to access my vaccine certificate numerous times for the past few weeks.

However, your system always declines it and always tells me that there is no vaccination record found. I have already submitted the copy of my vaccination card .

I am really hoping you can help me.

Receiving Officer 09:31 AM, Jun 20, 2022

June 20, 2022

Dear Romeo Martin Cortez,


Thank you for your request dated Jun 18, 2022 06:02:56 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Request for my vaccination certificate.

Response to Request

Your FOI request is approved. 

Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.

For further assistance, you may call the Vax Cert Customer service Hotline. Here are the contact details: 
Tel. No.: (02) 8876-1488 
Email Address:

Kindly coordinate also with the LGU where you received your vaccination and request for assistance to update your vaccination certificate. Thank you.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Undersecretary Lilibeth C. David, Chair of Data Governance Oversight Committee/ DOH Central Appeals and Review Committee, at Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.


FOI Receiving Officer
FOI Receiving Officer

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