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    You have submitted an FOI request

    Date: 2022-06-15 15:47:15.493213


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    Date: 2022-06-15 16:13:11.156051


    Your request was successful

    Date: 2022-06-15 16:28:49.356072

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VaxCertPH Covid-19 vaccination certificate

Requested from DOH by D. Martinez at 03:47 PM on Jun 15, 2022.
Purpose: travel abroad
Date of Coverage: 05/07/2021 - 02/06/2022
Tracking no: #DOH-011917407761

Martinez 03:47 PM, Jun 15, 2022

Good afternoon!
I would like to request for an updated covid-19 vaccine certificate for my husband: 
Glen Quiban Martinez

1st dose- 05/07/2021 (San Fernando City, La Union)
2nd dose- 27/09/2021 (San Fernando City, La Union)
Booster- 02/02/2022 (San Fernando City, La Union)
2nd booster- 02/06/2022 (San Fernando City, La Union)

Thank you

Receiving Officer 04:13 PM, Jun 15, 2022

June 15, 2022

Dear Diana,

Thank you for your request dated Jun 15, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for VaxCertPH Covid-19 vaccination certificate.

We received your request on Jun 15, 2022 and will respond on or before Jul 06, 2022 03:47:15 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at, for request with ticket number #DOH-011917407761.

Thank you.


FOI Receiving Officer
FOI Officer

Maker 04:28 PM, Jun 15, 2022

June 15, 2022

Dear Diana Martinez,


Thank you for your request dated Jun 15, 2022 03:47:15 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for VaxCertPH Covid-19 vaccination certificate.

Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.

For further assistance, you may call the Vax Cert Customer service Hotline. Here are the contact details: 
Tel. No.: (02) 8876-1488 
Email Address:

Kindly coordinate also with the LGU where you received your vaccination and request for assistance to generate your vaccination certificate. Thank you.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Undersecretary Lilibeth C. David, Chair of Data Governance Oversight Committee/ DOH Central Appeals and Review Committee, at Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

Also, kindly accomplish the FOI request feedback form at the link:
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.


FOI Decision Maker
FOI Receiving Officer

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