Department of Health

Browse over 16930 requests from this government agency

Go Back

    You have submitted an FOI request

    Date: 2022-06-22 23:16:26.961302


    Your request is already in review

    Date: 2022-06-23 11:35:32.847584


    Your request was successful

    Date: 2022-06-23 15:55:02.943909

  • 4


    How was your request?

Update Record/Correction- VaxCert

Requested from DOH by G. Zamora at 11:16 PM on Jun 22, 2022.
Purpose: For Travelling Abroad
Date of Coverage: 06/22/2022 - 06/22/2022
Tracking no: #DOH-069790021892

Zamora 11:16 PM, Jun 22, 2022

I updated my record in VaxCert Ph because I have to correct my Middle Name. It's been 2 weeks and even though there's a ticket number, until now there's no changes. I already emailed twice in vaxcertsupport. I needed this for my travel this July, what should I do next to ensure that my request would be responded as soon as possible?

Receiving Officer 11:35 AM, Jun 23, 2022

June 23, 2022

Dear Geraldine,

Thank you for your request dated Jun 22, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Update Record/Correction- VaxCert.

We received your request on Jun 22, 2022 and will respond on or before Jul 13, 2022 11:16:26 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at, for request with ticket number #DOH-069790021892.

Thank you.


FOI Receiving Officer
FOI Officer

Maker 03:55 PM, Jun 23, 2022

June 23, 2022

Dear Geraldine Zamora,


Thank you for your request dated Jun 22, 2022 11:16:26 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Update Record/Correction- VaxCert.

Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. The vaccination record may have been incorrectly encoded in the Vaccination Information Management System (VIMS) by the vaccination center.

Kindly coordinate with the LGU where you received your vaccination and request for assistance to correct your vaccination record and certificate. Thank you.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Undersecretary Lilibeth C. David, Chair of Data Governance Oversight Committee/ DOH Central Appeals and Review Committee, at Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

Also, kindly accomplish the FOI request feedback form at the link:
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.


FOI Decision Maker
FOI Receiving Officer

Is this request offensive?

Requests for personal information and vexatious requests are not considered valid requests for Official Information.

If you believe this request is not suitable, you can report it for attention by the site administrators.