Department of Health

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    You have submitted an FOI request

    Date: 2022-06-20 12:47:51.039583


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    Date: 2022-06-20 13:35:46.652551


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    Date: 2022-06-20 14:47:18.706035

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Requested from DOH by C. DEMONTEVERDE at 12:47 PM on Jun 20, 2022.
Purpose: I will be sent abroad for a business trip
Date of Coverage: 07/01/2021 - 07/29/2021
Tracking no: #DOH-112208259770

DEMONTEVERDE 12:47 PM, Jun 20, 2022

Dear Sir/Madam
I was vaccinated for covid19 last July 01, 2021 & July 29, 2021 held at Top Coastal, Parañaque, conducted by Manila Doctors Hospital, with booster shot last January 29, 2022 held at NAIA Terminal 4, Pasay City , conducted by Bureau of Quarantine.

As of today, i still haven't received the VaxCert online.  I have been requesting it online but to know avail.

I am requesting for the immediate action on this as my company will send me abroad for a business trip. I hope you will give importance to my request. 

thank you and stay safe!

Charmaine A. Demonteverde

Receiving Officer 01:35 PM, Jun 20, 2022

June 20, 2022


Thank you for your request dated Jun 20, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for REQUEST FOR VACCINATION CERTIFICATE.

We received your request on Jun 20, 2022 and will respond on or before Jul 11, 2022 12:47:51 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at, for request with ticket number #DOH-112208259770.

Thank you.


FOI Receiving Officer
FOI Officer

Maker 02:47 PM, Jun 20, 2022

June 20, 2022



Thank you for your request dated Jun 20, 2022 12:47:51 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request


Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.

For further assistance, you may call the Vax Cert Customer service Hotline. Here are the contact details: 
Tel. No.: (02) 8876-1488 
Email Address:

Kindly coordinate also with the LGU where you received your vaccination and request for assistance to generate your vaccination certificate. Thank you.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Undersecretary Lilibeth C. David, Chair of Data Governance Oversight Committee/ DOH Central Appeals and Review Committee, at Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

Also, kindly accomplish the FOI request feedback form at the link:
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.


FOI Decision Maker
FOI Receiving Officer

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