Department of Health

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    Date: 2022-11-23 15:55:34.810323


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    Date: 2022-11-23 16:26:51.258598


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    Date: 2022-11-23 16:28:23.001205

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VaxCertPH Records Update

Requested from DOH by R. Parrilla at 03:55 PM on Nov 23, 2022.
Purpose: Travel
Date of Coverage: 11/23/2022 - 11/23/2022
Tracking no: #DOH-124495238980

Parrilla 03:55 PM, Nov 23, 2022


I'm request to have our Vaccine records updated in VaxCertPH for travel purpose. I have already made a request with complete documents through the same website but they are still open for more than 1 month already. Reference ID are as follows:
#3976771 - Parrilla, Richard
#3976798 - Parrilla, Criz April

Thank you!

Receiving Officer 04:26 PM, Nov 23, 2022

November 23, 2022

Dear Richard,

Thank you for your request dated Nov 23, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for VaxCertPH Records Update.

We received your request on Nov 23, 2022 and will respond on or before Dec 14, 2022 03:55:34 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at, for request with ticket number #DOH-124495238980.

Thank you.


FOI Receiving Officer
FOI Officer

Maker 04:28 PM, Nov 23, 2022

November 23, 2022

Dear Richard Parrilla,


Thank you for your request dated Nov 23, 2022 03:55:34 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for VaxCertPH Records Update.

Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.
If you want, you may kindly coordinate with the LGU where you received your vaccination and request for assistance to generate your vaccination certificate. 
For further assistance, you may call the Vax Cert Customer service Hotline. Here are the contact details: 
Tel. No.: (02) 8876-1488 
Email Address:
Also, you may review the FAQ section of the eFOI site:

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.


FOI Decision Maker
FOI Receiving Officer

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