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  • REQUEST SUBMITTED

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    Date: 2023-03-29 14:38:22.632425

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    Date: 2023-03-30 09:00:24.196367

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    Date: 2023-04-28 16:16:45.425727

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Calls received by NCMH Crisis Hotline

Requested from DOH by M. Señir at 02:38 PM on Mar 29, 2023.
Purpose: news report
Date of Coverage: 01/01/2019 - 03/29/2023
Tracking no: #DOH-146717897529

Señir 02:38 PM, Mar 29, 2023

Good day, Sir/Madam,

I would like to request for the following: 

- monthly data on calls received by the National Center for Mental Health (NCMH) Crisis Hotline including suicide-related calls (2022)
- monthly data on calls received by the NCMH Crisis Hotline including suicide-related calls (January-March 2023)
- reasons for calling before and during the pandemic 
- age breakdown of callers (2019-March 2023)
- regional breakdown of calls (2019-March 2023)

Thank you very much for your help.

Señir 08:59 PM, Mar 29, 2023

Dear Sir/Madam,

In addition to the requests I sent earlier, I would also like to request for data on Filipinos provided mental health services annually (historical data up to 2023). 

Thank you very much.

Receiving Officer 09:00 AM, Mar 30, 2023

March 30, 2023

Dear Mary Anne,

Thank you for your request dated Mar 29, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Calls received by NCMH Crisis Hotline.

We received your request on Mar 29, 2023 and will respond on or before Apr 19, 2023 02:38:22 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC0xNDY3MTc4OTc1MjkM, for request with ticket number #DOH-146717897529.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Maker 10:05 AM, Mar 30, 2023

Good day!

Please be informed that we have endorsed your request to National Center for Mental Health for action. Kindly await for their response.

For your additional request the DOH Mental Health Division does not gather this data. We can only provide you the 2020 Mental Health Atlas and National Survey for Mental Health and Well-being (NSMHW)

Thank you

Attachments:
 2020-Mental-Health-Atlas (4).pdf
 NSMHW-Report-and-Policy-Recommendations-2-1 (4).pdf

Señir 10:54 AM, Mar 30, 2023

Dear Sir Madam,

Is it possible that my additional request re: Filipinos provided mental health services be forwarded to the NCMH as well?

Thank you so much for your help.

Maker 04:16 PM, Apr 28, 2023

April 28, 2023

Dear Mary Anne Señir,

Greetings!

Thank you for your request dated Mar 29, 2023 02:38:22 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Calls received by NCMH Crisis Hotline.

Response to Request

Your FOI request is approved. 

Attached is the data from NCMH in response to your request

Thank you

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Decision Maker
FOI Receiving Officer

Attachments:
 eFOI DOH-146717897529.pdf
 FOI #DOH-146717897529.xlsx

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