Department of Health

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  • REQUEST SUBMITTED

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    Date: 2022-06-25 17:15:26.886606

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    Date: 2022-06-27 09:39:41.643906

  • REQUEST SUCCESSFUL

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    Date: 2022-06-28 10:38:36.200230

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VAXCERT UPDATED BUT STILL NO RECORD

Requested from DOH by M. Ogato at 05:15 PM on Jun 25, 2022.
Purpose: FOR TRAVEL PURPOSES/ OFW/ DEPARTURE: TOMORROW, JUNE 26, 2022
Date of Coverage: 06/25/2022 - 06/25/2022
Tracking no: #DOH-183311149306

Ogato 05:15 PM, Jun 25, 2022

Hi! I would like to request regarding to my vaxcert. Flight ko na po bukas, June 26, 2022. 1week na update yung data ko pero no record pa rin Yung 1st and 2nd dose ko. Pano nangyari Yun? Closed na yung status ko. Requirement ko to pa-Saudi. Galaw galaw! BUKAS NA FLIGHT, WUUY!

Name: Mario B. Ogato
Bday: 02-19-1974
1st dose brand: Aztrazeneca
08-24-2021/ Pasay
2nd dose brand: Aztrazeneca
10-19-2021/ Pasay
3rd dose brand: Pfizer
06-20-2022/ Naic, Cavite
Gmail: johnmarkogato9@gmail.com
Cp# 09532894494

Receiving Officer 09:39 AM, Jun 27, 2022

June 27, 2022

Dear Mario,

Thank you for your request dated Jun 25, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for VAXCERT UPDATED BUT STILL NO RECORD.

We received your request on Jun 25, 2022 and will respond on or before Jul 15, 2022 05:15:26 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foipmo03192020015359-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC0xODMzMTExNDkzMDYM, for request with ticket number #DOH-183311149306.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Maker 10:38 AM, Jun 28, 2022

June 28, 2022

Dear Mario Ogato,

Greetings!

Thank you for your request dated Jun 25, 2022 05:15:26 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for VAXCERT UPDATED BUT STILL NO RECORD.

Response to Request

Your FOI request is approved.
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.

For further assistance, you may call the Vax Cert Customer service Hotline. Here are the contact details: 
Tel. No.: (02) 8876-1488 
Email Address: vaxcertsupport@doh.gov.ph

Kindly coordinate also with the LGU where you received your vaccination and request for assistance to generate your vaccination certificate. Thank you.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Undersecretary Lilibeth C. David, Chair of Data Governance Oversight Committee/ DOH Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

Also, kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Decision Maker
FOI Receiving Officer

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