Department of Health

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    You have submitted an FOI request

    Date: 2022-06-21 08:09:55.818394


    Your request is already in review

    Date: 2022-06-21 08:15:29.845552


    Your request was successful

    Date: 2022-06-21 11:31:24.995993

  • 4


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Vaccination Certificate

Requested from DOH by C. Fabregas at 08:09 AM on Jun 21, 2022.
Purpose: Vaccination certificate for travellers
Date of Coverage: 04/26/2021 - 12/01/2021
Tracking no: #DOH-199523450212

Fabregas 08:09 AM, Jun 21, 2022

Hi! I would like to follow up my Vaxx Cert Update Request for my travelling grandmother with;

1.Ref#: 1441685
2.Name: Catalina Galang
3.Bdate: November 25, 1938
4. Address: Tarlac City, Tarlac
5. 1st dose - 04/26/2021
6. 2nd dose - 05/26/2021
7. Booster dose- 12/01/2021

This is to bring to your attention that I have been trying to update her vaccine certificate since 06/14/2022 and she will travel tomorrow, 06/22/2022.
However, there is still no update on my vaxx info. I have already submitted the copy of vaccination card and seniorID in your system.

I am really hoping that you can help me!

Receiving Officer 08:15 AM, Jun 21, 2022

June 21, 2022

Dear Clarisse,

Thank you for your request dated Jun 21, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Vaccination Certificate.

We received your request on Jun 21, 2022 and will respond on or before Jul 12, 2022 08:09:55 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at, for request with ticket number #DOH-199523450212.

Thank you.


FOI Receiving Officer
FOI Officer

Fabregas 08:37 AM, Jun 21, 2022

Tomorrow na po kasi yung flight. Please sana ma-update na yung vaxxcert. We already emailed them but walang reply kaming nareceive. Thank you

Maker 11:31 AM, Jun 21, 2022

June 21, 2022

Dear Clarisse Fabregas,


Thank you for your request dated Jun 21, 2022 08:09:55 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Vaccination Certificate.

Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.

For further assistance, you may call the Vax Cert Customer service Hotline. Here are the contact details: 
Tel. No.: (02) 8876-1488 
Email Address:

Kindly coordinate also with the LGU where you received your vaccination and request for assistance to generate your vaccination certificate. Thank you.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Undersecretary Lilibeth C. David, Chair of Data Governance Oversight Committee/ DOH Central Appeals and Review Committee, at Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

Also, kindly accomplish the FOI request feedback form at the link:
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.


FOI Decision Maker
FOI Receiving Officer

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