Department of Health

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  • REQUEST SUBMITTED

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    Date: 2022-07-01 14:46:48.491440

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    Date: 2022-07-05 10:48:04.397462

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    Date: 2022-07-05 13:50:39.335219

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Update vaxcert info

Requested from DOH by K. Magpayo at 02:46 PM on Jul 01, 2022.
Purpose: For travel purposes
Date of Coverage: 07/26/2021 - 07/01/2022
Tracking no: #DOH-304552072111

Magpayo 02:46 PM, Jul 01, 2022 

Hi I would like to request for an update of information in my Vaxcert. I registered online but unfortunately, the system couldn’t detect the date and type of vaccine (1st dose) I had received last July 26,2021.

Receiving Officer 10:48 AM, Jul 05, 2022 

July 5, 2022

Dear Kristel Joyce,

Thank you for your request dated Jul 01, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Update vaxcert info.

We received your request on Jul 01, 2022 and will respond on or before Jul 22, 2022 02:46:48 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC0zMDQ1NTIwNzIxMTEM, for request with ticket number #DOH-304552072111.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Maker 01:50 PM, Jul 05, 2022 

July 5, 2022

Dear Kristel Joyce Magpayo,

Greetings!

Thank you for your request dated Jul 01, 2022 02:46:48 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Update vaxcert info.

Response to Request

Your FOI request is approved. 


Please be informed that the encoding of
vaccination records is done by the concerned
vaccination center. If your vaccination record is
unavailable, the record may not have been
uploaded yet in the Vaccination Information
Management System (VIMS) by the vaccination
center.
For further assistance, you may call the Vax Cert
Customer service Hotline. Here are the contact
details:
Tel. No.: (02) 8876-1488
Email Address: vaxcertsupport@doh.gov.ph
Kindly coordinate also with the LGU where you
received your vaccination and request for
assistance to generate your vaccination
certificate. Thank you.

Your right to request a review

If you are unhappy with this response to your FOI request, you may 
ask us to carry out an internal review of the response by writing 
to Undersecretary Lilibeth C. David, Chair of Data Governance 
Oversight Committee/ DOH Central Appeals and Review Committee, at 
foi@doh.gov.ph. Your review request should explain why you are 
dissatisfied with this response, and should be made within 15 
calendar days from the date when you received this letter. We will 
complete the review and tell you the result within 30 calendar days 
from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Decision Maker
FOI Receiving Officer

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