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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2022-06-21 14:17:01.017582

  • PROCESSING REQUEST

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    Date: 2022-06-21 16:54:12.955293

  • REQUEST SUCCESSFUL

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    Date: 2022-06-21 17:17:58.719400

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Request of VaxCert

Requested from DOH by R. Sta Cruz at 02:17 PM on Jun 21, 2022.
Purpose: For Travel
Date of Coverage: 08/06/2021 - 12/16/2021
Tracking no: #DOH-359408896669

Sta Cruz 02:17 PM, Jun 21, 2022 

Good Day!

Hi! I would like to request for information regarding my VaxCert upon checking at https://vaxcert.doh.gov.ph/ there is No Vaccination Record Found on my First dose and on my Booster shot, I already submitted the scanned copy of my Vaccine Card together with my PRC ID with ID#0089639
1st Dose
Janssen Aug 06, 2021
Booster Shot
Pfizer Dec 16, 2021

Hoping for your fast response.
Thank you!

Receiving Officer 04:54 PM, Jun 21, 2022 

June 21, 2022

Dear Rosemarie,

Thank you for your request dated Jun 21, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Request of VaxCert.

We received your request on Jun 21, 2022 and will respond on or before Jul 12, 2022 02:17:01 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC0zNTk0MDg4OTY2NjkM, for request with ticket number #DOH-359408896669.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Maker 05:17 PM, Jun 21, 2022 

June 21, 2022

Dear Rosemarie Sta Cruz,

Greetings!

Thank you for your request dated Jun 21, 2022 02:17:01 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Request of VaxCert.

Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. If your vaccination record is unavailable, the record may not have been uploaded yet in the Vaccination Information Management System (VIMS) by the vaccination center.

For further assistance, you may call the Vax Cert Customer service Hotline. Here are the contact details: 
Tel. No.: (02) 8876-1488 
Email Address: vaxcertsupport@doh.gov.ph

Kindly coordinate also with the LGU where you received your vaccination and request for assistance to generate your vaccination certificate. Thank you.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Undersecretary Lilibeth C. David, Chair of Data Governance Oversight Committee/ DOH Central Appeals and Review Committee, at foi@doh.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

Also, kindly accomplish the FOI request feedback form at the link: https://bit.ly/DOHFOIFeedbackForm
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Decision Maker
FOI Receiving Officer

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