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    Date: 2023-09-07 13:09:44.732482


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    Date: 2023-09-12 08:27:23.595671


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    Date: 2023-09-13 17:49:34.226222

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citizens charter i-tarp guidelines

Requested from PIA by L. Ceballos at 01:09 PM on Sep 07, 2023.
Purpose: awareness
Date of Coverage: 09/07/2023 - 09/07/2023
Tracking no: #PIA-302056300106

Ceballos 01:09 PM, Sep 07, 2023

Good day, Madams and Sirs.

I would like to ask what is Citizens Charter i-Tarp?
How can a government agency comply the requirements of Citizens Charter i-Tarp?

Thank you.

Aragones 08:27 AM, Sep 12, 2023

September 12, 2023

Dear Luke Walter,

Thank you for your request dated Sep 07, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for citizens charter i-tarp guidelines.

We received your request on Sep 07, 2023 and will respond on or before Sep 28, 2023 01:09:44 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at, for request with ticket number #PIA-302056300106.

Thank you.


Liberty Aragones
FOI Officer

Cortez 05:49 PM, Sep 13, 2023

September 13, 2023

Dear Luke Walter Ceballos,


Thank you for your request dated Sep 07, 2023 01:09:44 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

You asked for citizens charter i-tarp guidelines. Your FOI request is approved. I enclose a copy of the information you requested.

We would love to hear your thoughts or feedback on how we can improve your experience! Kindly copy and paste the link below to answer the feedback form.

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Director-General Jose A. Torres Jr. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.


Emver Cortez
FOI Receiving Officer


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