Philippine National Police

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    Date: 2023-01-23 17:20:44.216349

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    Date: 2023-01-24 14:21:40.260976

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    Date: 2023-01-27 07:52:55.191230

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REFUND REQUEST ON PAYMENT FOR POLICE CLEARANCE

Requested from PNP by M. Morales at 05:20 PM on Jan 23, 2023.
Purpose: POLICE CLEARANCE
Date of Coverage: 01/23/2023 - 01/23/2023
Tracking no: #PNP-547496782888

Morales 05:20 PM, Jan 23, 2023 

Hi, kindly refund my transaction totaling to ₱180.00 to my original payment method (gcash) made on 1/23/2023, the reason behind this request is an error on our end due to the station not being on my area.

Morales 05:25 PM, Jan 23, 2023 

The reference number of this transaction is 4BYT88X427 and the order number is 390101232023550111.

If needed, transaction ID is 4263393.

Thank you!

Philippine National Police 02:21 PM, Jan 24, 2023 

January 24, 2023

Dear Ma Gretel,

Thank you for your request dated Jan 23, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for REFUND REQUEST ON PAYMENT FOR POLICE CLEARANCE.

We received your request on Jan 23, 2023 and will respond on or before Feb 13, 2023 05:20:44 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster02202018193000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFBOUC01NDc0OTY3ODI4ODgM, for request with ticket number #PNP-547496782888.

Thank you.

Respectfully,

ITMS Receiving Officer Philippine National Police
FOI Officer


January 27, 2023

Dear Ma Gretel Morales,

Greetings!

Thank you for your request dated Jan 23, 2023 05:20:44 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for REFUND REQUEST ON PAYMENT FOR POLICE CLEARANCE.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have [some of]* the information you have requested. However, you may wish to contact foi.pro7@pnp.gov.ph, or resubmit your request addressed to the correct agency on the eFOI portal at https://foi.gov.ph.

For further assistance you may review the FAQ section of the eFOI site: https://zcwd20190208-dot-efoi-ph.appspot.com/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to foi.pro7@pnp.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Please accomplish this FOI Feedback Form for a satisfaction survey. https://docs.google.com/forms/d/e/1FAIpQLSc0_DD1bx1ZnWey-d_CQr6a7yZsawf1-Up6tnM0ObkPcMTEHQ/viewform

Thank you.

Respectfully,
PRO 7 Philippine National Police
FOI Officer

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