Requested from SEC by J. Piedad at 12:41 PM on
May 17, 2022.
Purpose: To report the pesocash lending company for harassment,shamming,insulted and death threat on me
Date of Coverage: 04/14/2022 - 05/14/2022
Tracking no: #SEC-406395108038
Piedad 12:41 PM, May 17, 2022
I hope that pesocash will be stop coz I been experience about being threatened,insulting,shamming and harassment by texting and calling me and my relatives and also they say that I'm a scammer even if not I tell them that I need more time to earn that money I borrow to them 2000 but I already received is 1100 now I need to pay them as the amount 4000
Gonzales 08:05 AM, May 18, 2022
May 18, 2022
Thank you for your request dated May 17, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Pesocash lending company.
We received your request on May 17, 2022 and will respond on or before Jun 07, 2022 12:41:22 PM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy00MDYzOTUxMDgwMzgM, for request with ticket number #SEC-406395108038.
Gumtang- Remalante 02:28 PM, May 18, 2022
May 18, 2022
Dear Jennielyn Piedad,
Thank you for your request dated May 17, 2022 12:41:22 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
You asked for Pesocash lending company.
Response to Request
Please take note that the Commission is already taking the necessary actions against complaints filed against companies that is under its regulatory supervision. Upon reading your complaint, it may indicate possible violation of the SEC Memorandum Circular No. 18, series of 2019, or the Prohibition on Unfair Collection Practices. In this regard, you may file a formal complaint with us by following the instructions below:
1. To File a Formal Complaint Against a Lending or Financing Company
Download and fill out the Complaint Form completely and accurately: https://www.sec.gov.ph/wp-content/uploads/2021/04/2021FORM_Updated-Complaint-Form.docx
2. Provide the necessary attachments, namely:
a. relevant documents and evidence that will support your claim/s or allegation/s ( e.g. screenshots of text messages and conversations with the financing/lending company);
b. loan agreement (if any);
c. valid government-issued ID; and
d. evidence/proof that you have exhausted all remedies against the company concerned before filing your complaint with the SEC, if any.
3. Indicate the following personal information of the complainant in the complaint form:
a. personal e-mail address;
b. personal contact number/s; and
c. address (in the Philippines) where you may be furnished a copy of letter/s and order from the Commission.
4. Use the below format in the subject head of e-mail in sending the complaint form to firstname.lastname@example.org: COMPLETE NAME_RESPONDENT COMPANY _SUBJECT OF COMPLAINT
(ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION)
5. Submit one complaint form per respondent company.
For more information, refer to this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/
As to your issues on data privacy violation or violations of R.A. 10173, or the Data Privacy Act of 2012, please contact:
Atty. Michael R. Santos
Chief, Complaints and Investigation Division
National Privacy Commission
Address: 5th Floor Delegation Building, PICC Complex, Roxas Boulevard
E-mail: email@example.com; firstname.lastname@example.org
Landline: 02-8-2342228 loc 114 or 115
Mobile Number: 0905-5061478 (Globe); 0970-8180555 (Smart)
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commission Secretary at email@example.com. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Atty. Rachel Esther Gumtang- Remalante
FOI Receiving Officer
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