Securities and Exchange Commission

Browse over 1615 requests from this government agency

Go Back
  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2022-08-30 19:37:50.816996

  • PROCESSING REQUEST

    Your request is already in review

    Date: 2022-09-01 07:53:23.800994

  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2022-09-06 16:42:04.448773

  • 4

    RATE YOUR REQUEST

    How was your request?

Lending Company Harassments

Requested from SEC by J. Premacio at 07:37 PM on Aug 30, 2022.
Purpose: Data Privacy Violation
Date of Coverage: 08/29/2022 - 08/30/2022
Tracking no: #SEC-586705087287

Premacio 07:37 PM, Aug 30, 2022

I filed a loan in Copperstone Lending Inc. under one of their umbrella called Moca Moca. Ever since I borrowed from them, I have been bombarded with text messages from other lending companies on different numbers multiple times a day. Sometimes, they even make very disturbing phone calls. I am certain they gave my phone number away to other lending companies without my consent. I don't know how to stop it.

Gonzales 07:53 AM, Sep 01, 2022

September 1, 2022

Dear Junie,

Thank you for your request dated Aug 30, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Lending Company Harassments.

We received your request on Aug 30, 2022 and will respond on or before Sep 20, 2022 07:37:50 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy01ODY3MDUwODcyODcM, for request with ticket number #SEC-586705087287.

Thank you.

Respectfully,

Isma Gonzales
FOI Officer

Gumtang- Remalante 04:42 PM, Sep 06, 2022

September 6, 2022

Dear Junie Premacio,

Greetings!

Thank you for your request dated Aug 30, 2022 07:37:50 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Lending Company Harassments.

Response to Request

Please take note that the Commission is already taking the necessary actions against complaints filed against companies that is under its regulatory supervision.

To find out more about the specifics of your complaint, you may file a formal complaint with us by following the instructions below:


1. To File a Formal Complaint Against a Lending or Financing Company
Download and fill out the Complaint Form completely and accurately: https://www.sec.gov.ph/wp-content/uploads/2021/04/2021FORM_Updated-Complaint-Form.docx

2. Provide the necessary attachments, namely:
a. relevant documents and evidence that will support your claim/s or allegation/s ( e.g. screenshots of text messages and conversations with the financing/lending company);
b. loan agreement (if any);
c. valid government-issued ID; and
d. evidence/proof that you have exhausted all remedies against the company concerned before filing your complaint with the SEC.

3. Indicate the following personal information of the complainant in the complaint form:
a. personal e-mail address;
b. personal contact number/s; and
c. address (in the Philippines) where you may be furnished a copy of letter/s and order from the Commission.

4. Use the below format in the subject head of e-mail in sending the complaint form to cgfd_md@sec.gov.ph:
COMPLETE  NAME_RESPONDENT COMPANY _SUBJECT OF COMPLAINT
(ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION)
 
5. Submit one complaint form per respondent company.
 
For more information, refer to this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/
 
As to your issues on data privacy violation or violations of R.A. 10173, or the Data Privacy Act of 2012, please contact:

Atty. Michael R. Santos
Chief, Complaints and Investigation Division
National Privacy Commission
 
Address: 5th Floor Delegation Building, PICC Complex, Roxas Boulevard
E-mail:  complaints@privacy.gov.ph; hearings@privacy.gov.ph
Landline: 02-8-2342228 loc 114 or 115
Mobile Number: 0905-5061478 (Globe); 0970-8180555 (Smart)


Your right to request a review
 
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commission Secretary at comsec@sec.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
 
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
 
Thank you.

Respectfully,

Atty. Rachel Esther Gumtang- Remalante
FOI Receiving Officer

Is this request offensive?

Requests for personal information and vexatious requests are not considered valid requests for Official Information.

If you believe this request is not suitable, you can report it for attention by the site administrators.