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  • REQUEST SUBMITTED

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    Date: 2022-09-18 12:56:41.423012

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    Date: 2022-09-19 09:51:15.246187

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    Date: 2022-09-20 10:13:06.570867

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OLA Death Threats/ Harassment/ Violation of Data Privacy Act

Requested from SEC by M. Llanto at 12:56 PM on Sep 18, 2022.
Purpose: To stop these OLAs from sensing death threat and harassing me and my contact list.
Date of Coverage: 09/10/2022 - 09/18/2022
Tracking no: #SEC-673295855894

Llanto 12:56 PM, Sep 18, 2022

OLA Apps - Digido, Bigloan, Madaloan, Pesocash and PesoQ

I have been getting death threats, harassments text messages from these OLA apps. These are the phone #s they used - 09128227306, 09124807599, 09850992073, 09810880697. Please see sample text messgae that they keep on sending. 

HOY PUTANGINAMO, WALA KANG BALAK BAYARAN UTANG MO  SIGE TANGINAMO IPOPOST KO MUKHA MO AT IDADAMAY KO PAMILYA MO, MGA MAGNANAKAW KAYO MATAPOS MAKUHA ANG PERA DEDMA NA SA UTANG PUTANGINANYO IPAPATRABAHO KO KAYO MAMAMATAY ISA SA PAMILYA MO,PAPARAPE KITA GAGO KA TIGNAN NATIN YANG TAPANG MO
--1

Gonzales 09:51 AM, Sep 19, 2022

September 19, 2022

Dear Mary Ann,

Thank you for your request dated Sep 18, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for OLA Death Threats/ Harassment/ Violation of Data Privacy Act.

We received your request on Sep 18, 2022 and will respond on or before Oct 07, 2022 12:56:41 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://pcoomaster11222017130000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy02NzMyOTU4NTU4OTQM, for request with ticket number #SEC-673295855894.

Thank you.

Respectfully,

Isma Gonzales
FOI Officer

Llanto 08:42 AM, Sep 20, 2022

Tgese are the screenshots of harassment and death threats that you sent.

Llanto 08:44 AM, Sep 20, 2022

Attached are the screenshots of the harassments and death threats that they sent.

Gumtang- Remalante 10:13 AM, Sep 20, 2022

September 20, 2022

Dear Mary Ann Llanto,

Greetings!

Thank you for your request dated Sep 18, 2022 12:56:41 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for OLA Death Threats/ Harassment/ Violation of Data Privacy Act.

Response to Request

Please take note that the Commission is already taking the necessary actions against complaints filed against companies that is under its regulatory supervision.

To find out more about the specifics of your complaint, you may file a formal complaint with us by following the instructions below:


1. To File a Formal Complaint Against a Lending or Financing Company
Download and fill out the Complaint Form completely and accurately: https://www.sec.gov.ph/wp-content/uploads/2021/04/2021FORM_Updated-Complaint-Form.docx

2. Provide the necessary attachments, namely:
a. relevant documents and evidence that will support your claim/s or allegation/s ( e.g. screenshots of text messages and conversations with the financing/lending company);
b. loan agreement (if any);
c. valid government-issued ID; and
d. evidence/proof that you have exhausted all remedies against the company concerned before filing your complaint with the SEC.

3. Indicate the following personal information of the complainant in the complaint form:
a. personal e-mail address;
b. personal contact number/s; and
c. address (in the Philippines) where you may be furnished a copy of letter/s and order from the Commission.

4. Use the below format in the subject head of e-mail in sending the complaint form to cgfd_md@sec.gov.ph:
COMPLETE  NAME_RESPONDENT COMPANY _SUBJECT OF COMPLAINT
(ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION)
 
5. Submit one complaint form per respondent company.
 
For more information, refer to this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/
 
Your right to request a review
 
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commission Secretary at comsec@sec.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
 
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
 
Thank you.
Respectfully,

Atty. Rachel Esther Gumtang- Remalante
FOI Receiving Officer

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