Securities and Exchange Commission

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2022-08-29 14:04:43.204375

  • PROCESSING REQUEST

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    Date: 2022-09-01 07:55:39.612412

  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2022-09-06 16:38:11.094661

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Scammed and Defiled my Credentials

Requested from SEC by N. Bustamante at 02:04 PM on Aug 29, 2022.
Purpose: To File a Defamation Case including the agent & get all documents i submitted that they defiled
Date of Coverage: 08/26/2022 - 08/29/2022
Tracking no: #SEC-298568868089

Bustamante 02:04 PM, Aug 29, 2022

I would like to request an investagation on E-Barrow Lending Corporation. Because i apply for a loan in this company, submit all documents they needed and they approved my loan, but i cancel it because they want me to pay 10k pesos first before they realese my oan. I tell them to deduct the 10,000 in my loan but they want cash, so i cancel the loan. But they said they will debit the payment to my bank account which i didnot recieve and they defiled all documents i submitted. They force me pay the loan but they didnot release and threatened me to post me in social media as scammer. Pls help me

Gonzales 07:55 AM, Sep 01, 2022

September 1, 2022

Dear Nenita,

Thank you for your request dated Aug 29, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Scammed and Defiled my Credentials.

We received your request on Aug 29, 2022 and will respond on or before Sep 19, 2022 02:04:43 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNFQy0yOTg1Njg4NjgwODkM, for request with ticket number #SEC-298568868089.

Thank you.

Respectfully,

Isma Gonzales
FOI Officer

Gumtang- Remalante 04:38 PM, Sep 06, 2022

September 6, 2022

Dear Nenita Bustamante,

Greetings!

Thank you for your request dated Aug 29, 2022 02:04:43 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Scammed and Defiled my Credentials.

Response to Request

Please take note that the Commission is already taking the necessary actions against complaints filed against companies that is under its regulatory supervision.

To find out more about the specifics of your complaint, you may file a formal complaint with us by following the instructions below:


1. To File a Formal Complaint Against a Lending or Financing Company
Download and fill out the Complaint Form completely and accurately: https://www.sec.gov.ph/wp-content/uploads/2021/04/2021FORM_Updated-Complaint-Form.docx

2. Provide the necessary attachments, namely:
a. relevant documents and evidence that will support your claim/s or allegation/s ( e.g. screenshots of text messages and conversations with the financing/lending company);
b. loan agreement (if any);
c. valid government-issued ID; and
d. evidence/proof that you have exhausted all remedies against the company concerned before filing your complaint with the SEC.

3. Indicate the following personal information of the complainant in the complaint form:
a. personal e-mail address;
b. personal contact number/s; and
c. address (in the Philippines) where you may be furnished a copy of letter/s and order from the Commission.

4. Use the below format in the subject head of e-mail in sending the complaint form to cgfd_md@sec.gov.ph:
COMPLETE  NAME_RESPONDENT COMPANY _SUBJECT OF COMPLAINT
(ex: JUAN DELA CRUZ_ABC LENDING_DISCLOSURE STATEMENT VIOLATION)
 
5. Submit one complaint form per respondent company.
 
For more information, refer to this link: http://www.sec.gov.ph/lending-companies-and-financing-companies/complaints/
 

Your right to request a review
 
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Commission Secretary at comsec@sec.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
 
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
 
Thank you.

Respectfully,

Atty. Rachel Esther Gumtang- Remalante
FOI Receiving Officer

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