Metro Kidapawan Water District

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    Date: 2022-06-03 09:42:53.066433


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    Date: 2022-06-10 16:35:27.367611


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    Date: 2022-06-20 14:52:14.013751

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Policy on Penalty Condonation

Requested from MKWD by E. Aparece at 09:42 AM on Jun 03, 2022.
Purpose: Reference for possible creation of Penalty Condonation Policy in the office.
Date of Coverage: 06/03/2022 - 06/03/2022
Tracking no: #MKWD-298156167348

Aparece 09:42 AM, Jun 03, 2022

Hi Maam/Sir! 

Greetings from Tagum Water District!

TWD Commercial Services Dept. would like to solicit ideas regarding penalty condonation policy for dormant disconnected accounts to encourage concessionaires to re-open their connections. Hence, we would like to ask if you have an existing policy on this. If so,  can you lend us a copy as our reference? Thank you so much. God bless you always. 


Acting Dept. Manager
Commercial services

Officer 04:35 PM, Jun 10, 2022

June 10, 2022

Dear Estella,

Thank you for your request dated Jun 03, 2022 09:42:53 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Policy on Penalty Condonation.

We received your request on Jun 03, 2022 09:42:53 AM and will respond on or before Jun 24, 2022 09:42:53 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at, for request with ticket number #MKWD-298156167348.

Thank you.


FOI Receiving Officer
FOI Officer

Maker 04:37 PM, Jun 10, 2022

Good day!

We are now processing your request.

Maker 02:52 PM, Jun 20, 2022

June 20, 2022

Dear Estella Aparece,


Thank you for your request dated Jun 03, 2022 09:42:53 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Policy on Penalty Condonation.

Response to Request

Your FOI request is approved. We have sent to your e-mail the information you requested.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Stella M. Gonzales thru Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Also, kindly fill-up this Feedback Form so that we can assess your satisfaction in the processing of your request

Thank you.


FOI Decision Maker

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