Overseas Workers Welfare Administration

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    Date: 2023-05-21 17:25:22.386630


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    Date: 2023-05-22 16:50:30.425501


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    Date: 2023-05-22 21:14:38.354809

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Certification of Distressed OFW

Requested from OWWA by L. Cristobal at 05:25 PM on May 21, 2023.
Purpose: Certified documents to prove my brother is a distress OFW and is in need of help.
Date of Coverage: 12/28/2012 - 05/21/2023
Tracking no: #OWWA-291797024757

Cristobal 05:25 PM, May 21, 2023

Hello! I would like to request for a certification of distressed ofw of my brother in Riyadh, Saudi Arabia. We have been asking for help and support since 2012, he is still current in Riyadh and has no more legal documents. We only ask for him to get back home in the Philippines. But as of now I just want to request for a certification of Distressed OFW his name is Dennis J. Cristobal. I believe OWWA already has records about our request. Thank you and I hope you sent it to my email c.loren33@gmail.com as soon as you can.

D. Erum 04:50 PM, May 22, 2023

May 22, 2023

Dear Ms. Loren Cristobal,

Thank you for your request dated May 21, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for a certification of your brother's status as a distressed OFW.

We received your request on May 21, 2023 and will respond on or before Jun 09, 2023 05:25:22 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEU9XV0EtMjkxNzk3MDI0NzU3DA, for request with ticket number #OWWA-291797024757.

Thank you.


Ma. Cynthia D. Erum
OWWA-FOI Officer

Torres 09:14 PM, May 22, 2023

May 22, 2023

Dear Ms. Loren Cristobal,


Thank you for your request dated May 21, 2023 05:25:22 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch for a certification that an OFW is classified as Distressed Worker.

Ms. Cristobal be correctly informed that eFOI portal was designed to respond to to access of information of public interest.  Hence, requesting for individual and personal information about a specific person/ofw is not allowed.  

You are already on the right track but the eFOI portal is not the correct means.  The assistance given by the OWWA to you is subject to the process or system.  You only have to be patient since there is the procedure of verification and validation which is done by the Philippine Embassy at Saudi Arabia.  Remember that we have to abide by the laws of the Kingdom of Saudi Arabia and get clearance from their government on crimes/immigration/employment violation and health clearances.  If the OFW is cleared, then the Philippine Embassy requests the cancellation of the visa of the ofw and approval to leave the country.

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing the OWWA- FOI Decision Makers at email: foi_dm@owwa.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within FIFTEEN (15) calendar days from the date you received this letter. We will complete the review and tell you the result within THIRTY (30) calendar days from the date we received your review request.

However, if you are still not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.


Deputy Administrator
OWWA-FOI Decision Maker

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