Department of Labor and Employment

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Dole Akap status

Requested from DOLE by Jeffrey Subere at 11:39 AM on Jan 13, 2021.
Purpose: Status of my dole akap application
Date of Coverage: 01/13/2021 - 01/13/2021
Tracking no: #DOLE-104397437661

Jeffrey 11:39 AM, Jan 13, 2021

I'm asking for the status of the cash assistance application from OWWA-Dole Akap under JEFFREY PAGUE SUBERE. I have checked the dole-akap tracker and it says there my application IS ON QUE but until now I have NOT received any txt message from Dole-Akap/OWWA. Other OFW who applied after me already received a text message except for me. I humbly ask for a response on this matter. I have been emailing Dole 11 and tried contacting the OWWA hotline but they're very hard to reach. Always not available. I am very frustrated already. Thank you.

Herminia 01:20 PM, Jan 13, 2021

January 13, 2021

Dear Jeffrey,

Thank you for your request dated Jan 13, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Dole Akap status.

We received your request on Jan 13, 2021 and will respond on or before Feb 03, 2021 11:39:37 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEURPTEUtMTA0Mzk3NDM3NjYxDA, for request with ticket number #DOLE-104397437661.

Thank you.

Respectfully,

Zyra Glerica Perlora
FOI Officer

Michelle 04:47 PM, Jan 13, 2021

January 13, 2021

Dear Jeffrey Subere,

Greetings!

Thank you for your request dated Jan 13, 2021 11:39:37 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Dole Akap status.

Response to Request

For DOLE-Abot Kamay ang Pagtulong (AKAP) for OFWs, the following shall be eligible for the DOLE-AKAP:
1. Those who have experienced job displacement due to the receiving country’s imposition of lockdown or community quarantine or having been infected by the Disease;
2. Must be still at overseas jobsites, or in the Philippines as Balik-Manggagawa, or already repatriated to the Philippines; and
3. Must not receive any financial support/assistance from the receiving countries/employers.
 APPLICATION PROCEDURE
FOR OFWs WHO HAVE BEEN REPATRIATED / BALIK-MANGGAGAWA OFWs who have been repatriated to the Philippines and Balik-Manggagawa are instructed to apply on-line, following these steps:
1. On your browser, type http://dole-akap.owwa.gov.ph and provide all required information, and click “NEXT” button;
2. Upload the following requirements on the specified button:
a. Copy of Passport or Travel Document; 
b. Copy of flight ticket or boarding pass evidencing return to the Philippines or arrival stamp/sticker attached in the Passport;
c. Proof of overseas employment i.e. valid verified overseas employment, OEC, residence I.D.s, visa/re-entry visa, among others or permit to stay in the receiving country; and
d. Proof of loss of employment on account of COVID19 or proof that the host country/ies are included in the list of those heavily affected by the COVID-19 (i.e. notice of termination of employment or closure of the company issued by the Foreign Recruitment Agency or principal/employer, incident report on the termination of employment submitted by the employer to the POLO concerned, Philippine Embassy/Consulate/POLO/OWWA certification/referral of displacement due to COVID-19, among others.)
e. For Qualified Undocumented Worker—proof that he/she and the employer have undertaken the necessary documentation to regularize her stay in the host country such as copies of employment contract, payslip, work visa, or other proof of employment.
f. Upon uploading necessary requirements, click “SUBMIT” button where a confirmation prompt will appear. In addition, a system-generated confirmation receipt will be sent to your e-mail.
3. The concerned OWWA Regional Office through its OWWA Officers will conduct validation/evaluation of received applications with complete documentary requirements, and approve/deny the application, whichever is applicable. During validation or verification of documents submitted, our OWWA Officers may call you through the provided contact details or FB Account. Please cooperate and be ready to show the actual documents, id so required.
4. Once approved, your documents will be submitted to the concerned DOLE Regional Office for funding through Money transfer or PESO Net, within five (5) working days upon approval.

FOR OFWs ON-SITE. Please get in touch with the nearest Philippine Labor Office (POLO) to avail the “DOLE-AKAP for OFWs” Program.
NOTE:
ALL SUBMISSION OF APPLICATIONS FOR “DOLE-AKAP FOR OFW” ARE TO BE DONE THROUGH ONLINE.
For more information/ follow-up, visit facebook.com/owwacares or call OWWA Hotline 1348, or call OWWA RWO 11 at (082) 332-9339/322-9214/227-9536 / 221-8593 or email them at region11@owwa.gov.ph or dole-akap.rwo11@owwa.gov.ph       
	
To know more on the status of application for DOLE-AKAP, you may go to this link: 
https://doleakaptracker.owwa.gov.ph/

You may also try to call ILAB at 8527-3000 loc. 102 and 103 or email them at dole.ilab@ymail.com / DOLE COMMAND CENTER thru their landline contact numbers at (02) 8-568-0984; (02) 8-568-0986 ; (02) 8-527-3525 ; (02) 8-527-2115 ; (02) 5-309-6606  ; (02) 8-527-3476; (02) 8-353-8067 or mobile nos. at (SMART) 0961-595-8438 ; or (GLOBE) 0905-253-5680. You may also try to resubmit your request addressed to the correct agency on the eFOI portal at https://www.foi.gov.ph/requests?agency=OWWA
For further information, you may visit the FAQ section of the eFOI site: https://www.foi.gov.ph/help.
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Secretary Silvestre H. Bello III at DOLE Building, Muralla St., Intramuros, Manila. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you so much and keep safe!

Respectfully,

ROVELINDA A. DELA ROSA
FOI Champion

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