Home Development Mutual Fund/Pag-IBIG Fund

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    Date: 2022-10-18 13:35:32.138934

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    Date: 2022-10-21 09:26:13.973156

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Humihingi ng tulong para sa acquired asset mula sa Pagibig na binakuran ng iba

Requested from HDMF by M. Gonzales at 01:35 PM on Oct 18, 2022.
Purpose: Makahingi ng tulong upang mabawi ang property na kinuha ng iba
Date of Coverage: 01/01/2022 - 10/18/2022
Tracking no: #HDMF-101888669857

Gonzales 01:35 PM, Oct 18, 2022

Ako si Ma. Cristina Gonzales, nakakuha ng acquired asset sa Pagibig na matatagpuan sa Liro Homes, Tanay Rizal.

Bago ko ito kinuha ay sinunod ko ang payo ng Pagibig na kailangan muna personal na makita ang property bago i-avail. Sa kasamaang palad, noong naaprubahan na ang aking aplikasyon sa Pagibig ay saka naman may umangkin sa nasabing lupa at binakuran ito. Sinubukan ko pumunta sa barangay at sa HOA upang magpatulong ngunit pareho sila ng sinasabi na sa Pagibig daw ako magtanong.

Nawa'y matulungan nyo ako. Mahirap lang po ako at itong maliit na investment lang ang inaasahan ko. Salamat po

21 October 2022

Dear MS. MA CRISTINA R. GONZALES,

This refers to your eFOI request received on 18 October 2022 sent via the eFOI portal of the Home Development Mutual Fund (Fund) wherein you sought the assistance of the Fund regarding an acquired asset located in Liro Homes, Tanay Rizal which you claimed to have purchased from the Fund. You mentioned that you were advised to personally inspect the property. However, you alleged that upon the grant of your application, you learned that the property was being claimed by a third party and was already fenced.

Kindly be informed that Section 3 of Executive Order No. 2, series of 2016 (Executive Order) grants every Filipino citizen the right to access information, official records, public records and to documents and papers pertaining to official acts, transactions or decisions, as well as to government research data used as basis for policy development. 

In accordance with the aforementioned Executive Order, the Pag-IBIG Fund People’s Freedom of Information Manual (Manual) also states that “Information for Disclosure” includes: information promoting the awareness and understanding of policies, programs, activities, rules or regulations affecting the public, government agencies, and the community and economy (Section 2 of the Manual). 

Considering that you did not request for any information, official records, public records and documents and papers pertaining to official acts, transactions or decisions, as well as to government research data used as basis for policy development, we are constrained to deny your request.

Nevertheless, we took the liberty of endorsing your concern to the operating unit concerned – the Documentation Support and Property Management Department. For your inquiries or concerns, you may contact Mr. Edwin Toledo, Corporate Executive Officer I, at ejtoledo@pagibigfund.gov.ph.
 
In compliance with Section 6.6.1 of the Anti-Red Tape Authority (ARTA) Memorandum Circular No. 2019-002, series of 2019 entitled Guidelines on the Implementation of the Citizen’s Charter in Compliance with Republic Act 11032, otherwise known as the “Ease of Doing Business and Efficient Government Service Delivery Act of 2018,” and Its Implementing Rules and Regulations, may we kindly request your thoughts or feedback on how we can improve your experience by filling out the Feedback Form in this link: FOI Request Feedback Form (google.com).

eFOI Receiving Officer

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