Home Development Mutual Fund/Pag-IBIG Fund

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    Date: 2021-03-10 10:34:08.178823


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    Date: 2021-03-23 21:27:51.709194


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    Date: 2021-03-23 21:36:38.574741

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Guidelines on Condonation of Loan and Interest Program

Requested from HDMF by L. Espallardo at 10:34 AM on Mar 10, 2021.
Purpose: Policy formulation and benchmarking of best loan condonation practices
Date of Coverage: 01/01/2016 - 01/01/2021
Tracking no: #HDMF-512233787237

Espallardo 10:34 AM, Mar 10, 2021

Good morning.

May I request a copy of your guidelines on condonation of loan and /or interest ,penalty program. The purposes of the request are for policy formulation and benchmarking of best condonation practices.

Thank you

Officer 09:27 PM, Mar 23, 2021

March 23, 2021

Dear Liberty,

Thank you for your request dated Mar 10, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Guidelines on Condonation of Loan and Interest Program.

We received your request on Mar 10, 2021 and will respond on or before Mar 31, 2021, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEUhETUYtNTEyMjMzNzg3MjM3DA, for request with ticket number #HDMF-512233787237.

Thank you.


FOI Receiving Officer
FOI Officer

Pimentel, Jr. 09:36 PM, Mar 23, 2021

23 March 2021


This refers to your eFOI request received on 10 March 2021 sent to the eFOI portal of the Home Development Mutual Fund (Fund) where you requested for a copy of the Fund’s guidelines on condonation of loan and/or interest penalty program. 

Our Office deemed it proper to raise this matter to and confer with the operating unit concerned – the Research and Development Department (RDD). Our RDD provided guidelines relative to your request concerning the Fund’s Housing Loans, as attached: (i) Circular No. 386 on the Amended Guidelines on the Condonation of Penalties and Additional Interest of Delinquent Housing Loan Accounts, and (ii) Circular No. 439 on the Guidelines on the Pag-IBIG Fund Special Housing loan Restructuring Program. Copies of the said Circulars can be accessed at the Fund's website: (https://www.pagibigfund.gov.ph/circulars_housing.html)
Meanwhile, as for our Member Services penalty condonation programs, which commonly target employers and pertain to their remittance of members savings, our RDD confirmed that it was offered for a limited period only (six (6) months to one (1) year from effectivity of the guidelines). A new Member Services penalty condonation program will be implemented soon, and guidelines to this is yet to be issued and published.

Thank you.

Very truly yours,

Head, Compliance Office and 
Vice President, Legal and General Counsel Group

 Guidelines on the Pag-IBIG Fund Special Housing Loan Restructuring Program.pdf

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