Home Development Mutual Fund/Pag-IBIG Fund

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    Date: 2022-03-20 01:31:56.041751


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    Date: 2022-04-04 15:53:07.603222

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log in details not match in record

Requested from HDMF by C. QUISIDO at 01:31 AM on Mar 20, 2022.
Purpose: pg ibig saving claims
Date of Coverage: 02/20/2022 - 03/20/2022
Tracking no: #HDMF-916771009312

QUISIDO 01:31 AM, Mar 20, 2022

121295319243 my mid no. but when i log in as a member my record nor match.

4 April 2022

Dear Mr. Christopher Quisido:

This refers to your eFOI request received on 20 March 2022 sent to the eFOI portal of the Home Development Mutual Fund (Fund) wherein you informed us that your MID No. 121295319243 did not match when you tried to log in. 

Kindly be informed that Section 3 of Executive Order No. 2, series of 2016 (Executive Order) grants every Filipino citizen the right to access information, official records, public records and to documents and papers pertaining to official acts, transactions or decisions, as well as to government research data used as basis for policy development. 

In accordance with the aforementioned Executive Order, the Pag-IBIG Fund People’s Freedom of Information Manual (Manual) also states that “Information for Disclosure” includes: information promoting the awareness and understanding of policies, programs, activities, rules or regulations affecting the public, government agencies, and the community and economy (Section 2 of the Manual). 

In other words, the nature and subject of requests for information pursuant to Executive Order No. 2, series of 2016 refer to the right of Filipino citizens to information on matters of public concern. It excludes requests pertaining to personal transactions with the Fund, which necessarily involves disclosure of personal information.

Considering that your request pertains to your personal transaction and record with the Fund, this is not covered under the aforementioned Executive Order and Manual. 

Nevertheless, we took the liberty of endorsing your request to the operating unit concerned – the Member Services Sector Support Unit (MSSSU). For your inquiries or concerns, you may contact Ms. Jasmine A. Baltazar, Loans and Credit Evaluator II, at jabaltazar@pagibigfund.gov.ph and/or through telephone number 8422-3000 local 5399.

Thank you.

eFOI Receiving Officer

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