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    Date: 2023-05-23 13:18:20.109072


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    Date: 2023-05-29 16:22:23.025047

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Financial Assistance for Hemodialysis

Requested from PCSO by G. Pilapil at 01:18 PM on May 23, 2023.
Purpose: Financial Assistance for Hemodialysis
Date of Coverage: 05/23/2023 - 05/23/2023
Tracking no: #PCSO-007219119344

Pilapil 01:18 PM, May 23, 2023

Good Day!
I am writing this letter to request financial assistance for my father. He was diagnosed with CKD Stage 5 secondary to diabetes. We were recently discharged from the hospital last May 1, 2023, and our hospital bill was almost 90k plus the medicines. And now I am asking for financial assistance for the continuous treatment of hemodialysis and for his take-home medication. I don't know where to get funds because most of my savings are already spent. I am the only one working and my salary is not enough to support my father's medications.
Thank you very much!
-Gladys Joy Pilapil

Jimenez 09:58 AM, May 24, 2023

May 24, 2023

Dear Gladys Joy,

Thank you for your request dated May 23, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Financial Assistance for Hemodialysis.

We received your request on May 23, 2023 and will respond on or before Jun 13, 2023 01:18:20 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at, for request with ticket number #PCSO-007219119344.

Thank you.


Ruchiella T. Jimenez
FOI Officer

Decision Maker 04:22 PM, May 29, 2023

May 29, 2023

Dear Gladys Joy Pilapil,


Thank you for your request dated May 23, 2023 01:18:20 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Financial Assistance for Hemodialysis.

Response to Request

Attached herewith are documentary requirements for each type of assistance under the PCSO Medical Access Program.  

We wish to inform you that the application for assistance shall depend upon the location of the hospital/health facility where the patient is being managed/ treated and if the hospital/facility has a Malasakit Center.

Patient confined or being treated in hospitals/facilities with Malasakit Centers should submit their application for assistance thru the Malasakit Centers, while patients being treated in hospitals/facilities with no Malasakit Centers should apply for assistance with the nearest branch offices or thru Online Application for hospitals/facilities in the National Capital Region.  

You can find the list of Malasakit Centers nationwide through our website at Look for the Programs and Services tab and click Medical Access Program under CAD Programs and Services.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to <>. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Customer Satisfaction Survey

Please take a moment to fill out the PCSO FOI Request Survey Form at Your input will help us improve our service. 

Thank you.


PCSO Decision Maker

 Updated MAP Documentary Requirements, Coverage and Procedure of NCR Online Application.pdf

Pilapil 01:59 PM, May 31, 2023

Good afternoon! I went to malasakit center today at Bicol Medical Center to apply for Erythropoietin (dialysis injection). And said they cannot accommodate my application since their priority is the patients confined at the hospital. They asked me to buy those injections inside the pharmacy and they will give me a discount using the PWD ID.

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