Philippine Charity Sweepstakes Office

Jimenez 09:15 AM, Nov 07, 2022

November 7, 2022

Dear Melanie Joan,

Thank you for your request dated Nov 06, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for IRR on Granting Monetary Assistance to Indigent Citizens.

We received your request on Nov 06, 2022 and will respond on or before Nov 25, 2022 09:36:51 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEVBDU08tMzcxNDg2NTYxNTc0DA, for request with ticket number #PCSO-371486561574.

Thank you.

Respectfully,

Ruchiella T. Jimenez
FOI Officer

Decision Maker 12:00 PM, Nov 08, 2022

November 8, 2022

Dear Melanie Joan Metante,

Greetings!

Thank you for your request dated Nov 06, 2022 09:36:51 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for IRR on Granting Monetary Assistance to Indigent Citizens.

Response to Request

Please find the attached herein document on the coverage of financial assistance under the PCSO Medical Assistance Program with the respective documentary requirements.  

Further, we wish to inform you that the application for assistance shall depend upon the location of the health facility where the patient is being managed/ treated. 

For facilities within Metro Manila, assistance is processed through online application at the PCSO Official Website. Please go to <www.pcso.gov.ph>, find the E-Services tab and click on the NCR Online Application for Medical Assistance.  

For those in the provinces, either proceed directly to the servicing PCSO Branch Office or coordinate first with the Medical Social Services  or Billing Department  of the facility or Malasakit Center within the facility, if applicable, to inquire on the specific process, as procedures vary between Branch Offices.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to <ogm@pcso.gov.ph>. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Customer Satisfaction Survey

Please take a moment to fill out the PCSO FOI Request Survey Form at  https://forms.gle/HUaPg456pWCGBopGA. Your input will help us improve our service. 

Thank you.


Respectfully,


Atty. LAURO A. PATIAG
PCSO Decision Maker

Attachments:
 Medical Assistance Requirements (1).PDF