Requested from PCSO by E. Angtia at 01:04 PM on
Apr 18, 2023.
Purpose: Asking for help in settling hospital bills
Date of Coverage: 03/30/2023 - 04/18/2023
Tracking no: #PCSO-782440238917
Angtia 01:04 PM, Apr 18, 2023
Hello I would like to ask for your help in settling our hospital bill, my mother is admitted in Bauan Doctors March 30 and undergone stroke (left side), her left leg below the knee is also amputated due to diabetes. Our running hospital bill is around 500,000 plus as of April 15
Jimenez 03:56 PM, Apr 18, 2023
April 18, 2023
Dear Erika Mae,
Thank you for your request dated Apr 18, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Medical Assistance.
We received your request on Apr 18, 2023 and will respond on or before May 09, 2023 01:04:00 PM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEVBDU08tNzgyNDQwMjM4OTE3DA, for request with ticket number #PCSO-782440238917.
Thank you.
Respectfully,
Ruchiella T. Jimenez
FOI Officer
Angtia 03:59 PM, Apr 18, 2023
Hello we received the final bill amounting to 777,000 we still need 285,000 to settle the hospital bill and we are not allowed to be discharge if we were not able to pay fully
Decision Maker - Admin 03:42 PM, Apr 19, 2023
April 19, 2023
Dear Erika Mae Angtia,
Greetings!
Thank you for your request dated Apr 18, 2023 01:04:00 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
Your Request
You asked for Medical Assistance.
Response to Request
Attached herewith are documentary requirements for each type of assistance under the PCSO Medical Access Program.
We wish to inform you that the application for assistance shall depend upon the location of the hospital/health facility where the patient is being managed/ treated and if the hospital/facility has a Malasakit Center.
Patient confined or being treated in hospitals/facilities with Malasakit Centers should submit their application for assistance thru the Malasakit Centers, while patients being treated in hospitals/facilities with no Malasakit Centers should apply for assistance with the nearest branch offices or thru Online Application for hospitals/facilities in the National Capital Region.
You can find the list of Malasakit Centers nationwide through our website at www.pcso.gov.ph. Look for the Programs and Services tab and click Medical Access Program under CAD Programs and Services.
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to <ogm@pcso.gov.ph>. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Customer Satisfaction Survey
Please take a moment to fill out the PCSO FOI Request Survey Form at https://forms.gle/HUaPg456pWCGBopGA. Your input will help us improve our service.
Thank you.
Respectfully,
JULIETA F. ASEO
PCSO Decision Maker
Attachments:
Updated MAP Documentary Requirements, Coverage and Procedure of NCR Online Application.pdf
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