Philippine Postal Corporation

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mailing or postal rates - units used.

Requested from PHLPost by Job Elizes at 10:31 AM on Apr 01, 2018.
Purpose: mailing parcel from Philippines to USA.
Date of Coverage: 03/31/2018 - 03/31/2018
Tracking no: #PHLPost-192789250389

Job 10:31 AM, Apr 01, 2018

Hi,
I saw the postal rates at Get Rates window of Philpost website. I am confuse by the WEIGHT USED. Is that gram, kilogram, ounce or pounds. Thank you.
April 12, 2018

Dear Job Elizes,

Greetings!

Thank you for your request dated Apr 01, 2018 10:31:55 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for mailing or postal rates - units used..

Response to your request

We were able to determine that this particular information is a customer service request and/or concern and is not included in the documents under the PHLPost FOI. You may send an online request to https://www.phlpost.gov.ph/customer-care.php or contact +639234427017, +639227498304, +639771376916, +6328540086,  +6328545257

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to:

The Postmaster General & CEO
Philippine Postal Corporation
3F Manila Post Office Bldg.
Liwasang Bonifacio, Magallanes Drive
1000 Manila City, Metro Manila
Email – pmg@phlpost.gov.ph 

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
Maria Lourdes Rifareal
FOI Officer

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