Philippine Postal Corporation

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  • REQUEST SUBMITTED

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    Date: 2022-07-26 15:49:12.898030

  • PROCESSING REQUEST

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  • REQUEST DENIED

    Your request was denied

    Date: 2022-09-07 15:55:49.483101

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POSTAL ID

Requested from PHLPost by C. Claridad at 03:49 PM on Jul 26, 2022.
Purpose: For my online job verification
Date of Coverage: 05/18/2022 - 07/23/2022
Tracking no: #PHLPost-295800485437

Claridad 03:49 PM, Jul 26, 2022 

Good day! I would like to request for scheduling  for delivery of my Postal ID, I applied on May 18, 2022. My name is Christine Joy S. Claridad and I have already completed the required steps
My friends have applied on the same day and they already got their Postal ID except me. Therefore, I am humbly requesting for the delivery of my Postal ID for me to start my online job properly and be able to receive my pay. I do really appreciate you reading this message and am hoping for your kind consideration. Thank you!

Claridad 12:04 AM, Aug 03, 2022 

Greetings! I would like to withdraw this request because I have already received my postal ID earlier. Thank you.


September 7, 2022

Dear Christine Joy,

Greetings!

Thank you for your request dated Jul 26, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for POSTAL ID.

Response to your request

This particular information is a customer service request and/or concern and is not included in the documents under the PHLPost FOI. For the application process, you may check https://www.postalidph.com/how-to-apply.html

For other postal ID concerns, our customer service hotlines are as follows:

Globe - 09175215373
Smart - 09988447629

You may also send an email to pidhelpdesk1@gmail.com.

In any case, this concern will no longer be forwarded to them given that you were able to receive your ID already.

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.


Your right to request a review 

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to PHLPost Central Appeals and Review Committee. You may address the same to:

The Postmaster General & CEO
Philippine Postal Corporation
3F Manila Post Office Bldg.
Liwasang Bonifacio, Magallanes Drive
1000 Manila City, Metro Manila
Email – pmg@phlpost.gov.ph 

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal further to the Office of the Board of Directors of PHLPost, whose decision is appealable to the Office of the President under Administrative Order No. 22 (s. 2011).


Thank you.

Respectfully,


Atty. Mark Joseph Abelardo
FOI Receiving Officer

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