Philippine Postal Corporation

January 24, 2023

Dear Amelita,

Greetings!

Thank you for your request dated Nov 25, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Certificate as when Victor Reyes received the mail matter with tracking no. RE 585 158 677 zz.

Response to your request

This particular information is a customer service request and/or concern and is not included in the documents under the PHLPost FOI. 

Normally, we still forward these concerns to our customer service who could assist. Given however, that the matter has already been resolved as per our phone conversation, this concern will be closed and will no longer be forwarded to them..


Your right to request a review 

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to PHLPost Central Appeals and Review Committee. You may address the same to:

The Postmaster General & CEO
Philippine Postal Corporation
3F Manila Post Office Bldg.
Liwasang Bonifacio, Magallanes Drive
1000 Manila City, Metro Manila
Email – pmg@phlpost.gov.ph 

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal further to the Office of the Board of Directors of PHLPost, whose decision is appealable to the Office of the President under Administrative Order No. 22 (s. 2011).


Thank you.

Respectfully,


Atty. Mark Joseph Abelardo
FOI Receiving Officer