Philippine Postal Corporation

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    Date: 2023-05-27 17:51:55.538407

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    Date: 2023-06-08 11:59:30.889071

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Requesting to deliver the National ID again

Requested from PHLPost by A. Pacaña at 05:51 PM on May 27, 2023.
Purpose: Valid ID
Date of Coverage: 10/07/2022 - 05/27/2023
Tracking no: #PHLPost-400327707270

Pacaña 05:51 PM, May 27, 2023 

Good day! I would like to request to deliver my national ID again. When I tracked my National ID, the last status was "refusal on 2/9/2023 2:37:23 PM)". I didn't received my National ID on the said date and time. This is my transaction number 72254243790130520210729072742 and my name is Amie C. Pacaña. My sister-in-law and my brother have applied on the same day and they already got their national ID except me. Therefore, I am humbly requesting for delivering of my national ID again. I do really appreciate you reading this message and am hoping for your kind consideration. Thank you!


June 8, 2023

Dear Amie,

Greetings!

Thank you for your request dated May 27, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Requesting to deliver the National ID again.


Response to your request

This particular information is a customer service request and/or concern and is not included in the documents under the PHLPost FOI. 

For this request, kindly coordinate with your local post office to check if the same has jot yet been returned to PSA.

Your right to request a review 

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to PHLPost Central Appeals and Review Committee. You may address the same to:

The Postmaster General & CEO
Philippine Postal Corporation
3F Manila Post Office Bldg.
Liwasang Bonifacio, Magallanes Drive
1000 Manila City, Metro Manila
Email – pmg@phlpost.gov.ph 

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal further to the Office of the Board of Directors of PHLPost, whose decision is appealable to the Office of the President under Administrative Order No. 22 (s. 2011).


Thank you.

Respectfully,


Atty. Mark Joseph Abelardo
FOI Receiving Officer

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