Philippine Postal Corporation

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  • REQUEST SUBMITTED

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    Date: 2022-11-09 17:35:42.552422

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    Date: 2023-01-25 15:05:16.326231

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Track Postal ID

Requested from PHLPost by R. Canonigo at 05:35 PM on Nov 09, 2022.
Purpose: DFA requirements
Date of Coverage: 09/26/2022 - 09/26/2022
Tracking no: #PHLPost-411953146984

Canonigo 05:35 PM, Nov 09, 2022 

Good Day, 
 Its been 2 months and a week but my Postal ID is still unavailable on the system. When will i be able to receive my ID? Please

Official Transaction number : 0017256
Recepient Name : Rey Pille Canonigo
Address: MacArthur Leyte

Thank you


January 25, 2023

Dear Rey,

Greetings!

Thank you for your request dated Nov 09, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Track Postal ID.


Response to your request 

This request is not a valid FOI request as the same is not a request for a document, but is more of a customer service or front line service request which should be addressed to, and could be best answered by our postal Id helpdesk. 

Please contact our postal ID helpdesk through the following contact numbers:

Landlines 
(02) 8742 7349 / (02) 8230 9875

Globe 09175215373
Smart 09988447629

In any case, this request has already been referred to them for appropriate action.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to PHLPost Central Appeals and Review Committee. You may address the same to:

The Postmaster General & CEO
Philippine Postal Corporation
3F Manila Central Post Office Building 
Magallanes Drive, Liwasang Bonifacio, 
Barangay 659-A, Ermita, 1000 Manila   
Email – pmg@phlpost.gov.ph 

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal further to the Office of the Board of Directors of PHLPost, whose decision is appealable to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.
Respectfully,


Atty. Mark Joseph Abelardo
FOI Receiving Officer

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