Philippine Postal Corporation

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    Date: 2022-08-26 19:01:14.433772

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    Date: 2022-09-05 13:50:55.860403

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PHLSYS ID AND POSTAL ID ASSISTANCE

Requested from PHLPost by o. tan at 07:01 PM on Aug 26, 2022.
Purpose: FOR MEDICAL OPERATION REQUIREMENTS IN ABROAD
Date of Coverage: 08/26/2020 - 08/26/2022
Tracking no: #PHLPost-442844557336

tan 07:01 PM, Aug 26, 2022 

hi asking for assistance tatanong ko lng po sana bakit mhaigit 1 year napo ung philsys id card ko po na hindi pa naideliver i am looking forward sana madeliver na dahil isa ito sa mga requirements to work abroad sana respeto naman po sa mga PWD kagaya ko


PHILI SYS TRANSACTION  ID : 
72100243820325520210921031139
PHILPOSTAL ID: Name: Orville Tañagras Tan


September 5, 2022

Dear orville,

Greetings!

Thank you for your request dated Aug 26, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for PHLSYS ID AND POSTAL ID ASSISTANCE.

Response to your request


This particular information is a customer service request and/or concern and is not included in the documents under the PHLPost FOI. 

For PhilID Tracking concerns, you may track it through tracking.phlpost.gov.ph and if the status indicated reads as “not found” it only means that the subject PhilID Card is still in process with the PSA and not yet turned over to the Post Office for Delivery.

We have several announcements clarifying the matter, one of which may be found on this link: https://www.wheninmanila.com/philippine-post-office-clarifies-delivery-issues-of-philsys-ids/?fbclid=IwAR3xO12mkBI57qWZ-Xaho3doev0LBL1D8zh9yQ9NgY6zq5MStK8s4AHaVh8.

To inquire about your concern with the PSA, you may call the Philippine Identification System HOTLINE 1388; leave a message at their Facebook Messenger: m.me/PSAPhilSysOfficial; or email them at info@philsys.gov.ph.


Your right to request a review 

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to PHLPost Central Appeals and Review Committee. You may address the same to:

The Postmaster General & CEO
Philippine Postal Corporation
3F Manila Post Office Bldg.
Liwasang Bonifacio, Magallanes Drive
1000 Manila City, Metro Manila
Email – pmg@phlpost.gov.ph 

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal further to the Office of the Board of Directors of PHLPost, whose decision is appealable to the Office of the President under Administrative Order No. 22 (s. 2011).


Thank you.

Respectfully,


Atty. Mark Joseph Abelardo
FOI Receiving Officer

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