Philippine Postal Corporation

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    Date: 2023-05-29 19:51:38.834550

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    Date: 2023-06-06 06:30:03.733703

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Philpost Tracking for parcel status

Requested from PHLPost by J. Ouano at 07:51 PM on May 29, 2023.
Purpose: Information for parcel with tracking : CY108292656US
Date of Coverage: 04/28/2023 - 05/19/2023
Tracking no: #PHLPost-596529694237

Ouano 07:51 PM, May 29, 2023 

Good day Philpost, I would like to ask for information regarding a parcels current location and ETA.  

Also it seems I cant track the parcel using the Philpost Tracker online. 

Parcel Tracking : CY108292656US


June 6, 2023

Dear Jim Harvey,

Greetings!

Thank you for your request dated May 29, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Philpost Tracking for parcel status.

Response to your request

This particular information is a customer service request and/or concern and is not included in the documents under the PHLPost FOI. 

Further to this, the same can be tracked on our website at https://tracking.phlpost.gov.ph/ 

There might just have been an issue with the system upon your original inquiry.

In any case, I tried locating said parcel and was informed that this is already enroute to the delivery office.


Your right to request a review 

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to PHLPost Central Appeals and Review Committee. You may address the same to:

The Postmaster General & CEO
Philippine Postal Corporation
3F Manila Post Office Bldg.
Liwasang Bonifacio, Magallanes Drive
1000 Manila City, Metro Manila
Email – pmg@phlpost.gov.ph 

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal further to the Office of the Board of Directors of PHLPost, whose decision is appealable to the Office of the President under Administrative Order No. 22 (s. 2011).


Thank you.

Respectfully,


Atty. Mark Joseph Abelardo
FOI Receiving Officer

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