You have submitted an FOI request
Date: 2023-04-12 13:48:03.237012
Your request is already in review
Your request was denied
Date: 2023-04-17 18:38:18.283826
How was your request?
Requested from PHLPost by v. escota at 01:48 PM on
Apr 12, 2023.
Purpose: to claim the mail
Date of Coverage: 03/22/2023 - 04/10/2023
Tracking no: #PHLPost-626053382686
April 17, 2023 Dear violeta, Greetings! Thank you for your request dated Apr 12, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for Mail for claim. Response to your request While our aim is to provide information whenever possible, this particular request is technically a customer service request and/or concern and is not included in the documents under the PHLPost FOI. For this you may call: (02) 8288-7678 or email email@example.com . Monday to Friday, 8:00AM to 5:00PM. In any case, the undersigned had inquired this with our customer service and it was confirmed that you can claim subject parcel at the Quezon City Central Post Office. Kindly bring the form as well as two valid IDs. You may claim your parcel anytime between 7 o'clock in the morning to 4 o'clock in the afternoon. We cannot however disclose the information of the sender here considering that this reply will be uploaded and viewable by the public at the FOI Portal. For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to PHLPost Central Appeals and Review Committee. You may address the same to: The Postmaster General & CEO Philippine Postal Corporation 3F Manila Post Office Bldg. Liwasang Bonifacio, Magallanes Drive 1000 Manila City, Metro Manila Email – firstname.lastname@example.org Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal further to the Office of the Board of Directors of PHLPost, whose decision is appealable to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Atty. Mark Joseph Abelardo FOI Receiving Officer
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