Philippine Postal Corporation

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2023-07-14 17:06:54.667223

  • PROCESSING REQUEST

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  • REQUEST DENIED

    Your request was denied

    Date: 2023-07-26 10:08:14.122343

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National ID

Requested from PHLPost by K. de Guzman at 05:06 PM on Jul 14, 2023.
Purpose: for Valid ID
Date of Coverage: 06/01/2023 - 07/14/2023
Tracking no: #PHLPost-695432721244

de Guzman 05:06 PM, Jul 14, 2023 

It's been almost a year since PhilSys has endorsed my ID to PhilPost, would like to ask when will it be shipped out

Kenneth Paul P. de Guzman
Tracking Number: 72200204350058020210625025629

Abelardo 10:08 AM, Jul 26, 2023 

July 26, 2023

Dear Kenneth,

Greetings!

Thank you for your request dated Jul 14, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for National ID.

Response to your request

While our aim is to provide information whenever possible, we were able to determine that this particular information is a customer service request and/or concern and is not included in the documents under the PHLPost FOI. 

In any case, I have inquired about the status of this parcel and was informed that it was already received by the addressee last January 11, 2023.

Should you have further concerns regarding this, we suggest that you personally go to Minglanilia Post Office for clarification.

Your right to request a review 

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to PHLPost Central Appeals and Review Committee. You may address the same to:

The Postmaster General & CEO
Philippine Postal Corporation
3F Manila Post Office Bldg.
Liwasang Bonifacio, Magallanes Drive
1000 Manila City, Metro Manila
Email – pmg@phlpost.gov.ph 

Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal further to the Office of the Board of Directors of PHLPost, whose decision is appealable to the Office of the President under Administrative Order No. 22 (s. 2011).


Thank you.

Respectfully,


Atty. Mark Joseph Abelardo
FOI Receiving Officer


Thank you so much for this... even though it was denied, the inquiry of the status of the parcel helped a lot. I have finally received my National ID and for that I am truly grateful.

More Power to You!!!

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