Philippine Postal Corporation

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Mary Joy Husmillo

Requested from PHLPost by Mary Joy Husmillo at 10:07 AM on Feb 12, 2019.
Purpose: No sender identity and branch where to claim it .
Date of Coverage: 02/09/2019 - 02/12/2019
Tracking no: #PHLPost-731190949488

Mary Joy 10:07 AM, Feb 12, 2019

Hi, I received a Philippine Postal Card, Form 1525  Revised 1-8-91 Claim at Window 14. This card is address to my name Mary Joy Husmillo but  it does not say which Philpost branch should I claim it. Tha stamps says Quezon Citty OPO. Please advise the branch and office hours and also where  or who it came from.
February 14, 2019

Dear Mary Joy,

Greetings!

Thank you for your request dated Feb 12, 2019 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Mary Joy Husmillo.

Response to your request

This particular information is a customer service request and/or concern and is not included in the documents under the PHLPost FOI. 

For this concern, you may send an online request to https://www.phlpost.gov.ph/customer-care.php or contact +639234427017, +639227498304, +639771376916, +6328540086, +6328545257

Also, in order to fully answer your question, our customer service may need from you other information regarding your request.

In any case, this concern shall be forwarded to our customer service, who would be happy to assist you on the matter.

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review:

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to PHLPost Central Appeals and Review Committee. You may course it thru corplandept.phlpost@gmail.com.

Your review request should explain why you are dissatisfied with this response, and should be made within fifteen (15) calendar days from the date when you received this email. We will complete the review and tell you the result within thirty (30) working days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal further to the Office of the Board of Directors of PHLPost, whose decision is appealable to the Office of the President under Administrative Order No. 22 (s. 2011).


Thank you.

Respectfully,


Atty. Mark Joseph Abelardo
FOI Receiving Officer

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