Requested from PHLPost by Richmond Agustin at 10:57 PM on
Jun 28, 2019.
Purpose: Im wondering where is the letter i sent from Canada to Philippines. Its been more than a month now.
Date of Coverage: 05/24/2019 - 06/28/2019
Tracking no: #PHLPost-814212663848
July 2, 2019 Dear Richmond, Greetings! Thank you for your request dated Jun 28, 2019 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch. Your request You asked for Missing letter. Receiver did not received the letter. Response to your request This particular information is a customer service request and/or concern and is not included in the documents under the PHLPost FOI. For this concern, you may send an online request to https://www.phlpost.gov.ph/customer-care.php or contact +639234427017, +639227498304, +639771376916, +6328540086, +6328545257. Also, our customer service will be needing more information from you in order to fully answer your question. For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help. Your right to request a review If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to PHLPost Central Appeals and Review Committee. You may address the same to: The Postmaster General & CEO Philippine Postal Corporation 3F Manila Post Office Bldg. Liwasang Bonifacio, Magallanes Drive 1000 Manila City, Metro Manila Email – firstname.lastname@example.org Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request. If you are not satisfied with the result of the review, you then have the right to appeal further to the Office of the Board of Directors of PHLPost, whose decision is appealable to the Office of the President under Administrative Order No. 22 (s. 2011). Thank you. Respectfully, Atty. Mark Joseph Abelardo FOI Receiving Officer
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